ServiceNow Engineer

Job#: 2071700

Job Description:

ServiceNow Engineer

We are seeking an experienced ServiceNow Engineer with a minimum of 5 years of development experience. Join our dynamic team and contribute to innovative projects within the ServiceNow platform.

Job Description:

• Develop and implement solutions within the ServiceNow CSM and ITSM domains.
• Utilize ServiceNow client and server-side JavaScript and AngularJS.
• Create and manage workflows using Flow Designer and Workflow Editor.
• Develop and integrate using ServiceNow API architecture, REST integrations, and Scripted REST API.
• Manage the Advanced Work Assignment module, including setting up channels, queues, assignment rules, handling agent presence and capacity, and troubleshooting technical issues within Agent Chat and Configurable Workspace.
• Design and implement Service Portal architecture, including creating portals, pages, widgets, and custom logic using AngularJS.
• Work with Business Rules, Script Includes, UI Actions, Scheduled Jobs, and all scripted aspects of the ServiceNow system.
• Customize ServiceNow using UI Pages, UI Macros, and CMS with CSS and HTML.

Must-Haves:

• Minimum of 5 years of strict development experience in ServiceNow.
• Skilled in ServiceNow client and server-side JavaScript and AngularJS.
• Proficiency with ServiceNow API architecture, REST integrations, and Scripted REST API development.
• Extensive knowledge in the Advanced Work Assignment module.
• Proficiency in Service Portal architecture.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, and all scripted aspects of the ServiceNow system.
• Customizing ServiceNow using UI Pages, UI Macros, and CMS with CSS and HTML.

Requirements:

• Development and implementation experience within the ServiceNow CSM and ITSM domains.
• Ability to create and manage workflows using Flow Designer and Workflow Editor.
• Extensive knowledge in the Advanced Work Assignment module, including setting up channels, queues, assignment rules, handling agent presence and capacity, and troubleshooting technical issues within Agent Chat and Configurable Workspace.
• Proficiency in Service Portal architecture, including the creation of portals, pages, widgets, and custom logic using AngularJS implementation.

Whats in it for you:

• Opportunity to work with cutting-edge ServiceNow technologies.
• Engage in challenging and impactful projects within the CSM and ITSM domains.
• Collaborate with a skilled and dynamic team.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.