Overview
On Site
USD 115,000.00 - 135,000.00 per year
Full Time
Skills
IT Operations
Servers
Backup Administration
Regulatory Compliance
System Security
Vendor Relationships
Licensing
Technical Support
Roadmaps
Lifecycle Management
Computer Hardware
Recruiting
Coaching
IT Infrastructure
Leadership
Active Directory
IT Service Management
Service Desk Management
Microsoft Office
Microsoft Windows Server
Network
DHCP
DNS
Dragon NaturallySpeaking
Group Policy
Service Desk
Mentorship
Management
Conflict Resolution
Problem Solving
Collaboration
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Privacy
Job Details
Description
We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.
Responsibilities:
Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.
Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.
Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.
Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.
Collaborate with business leaders to assess technology needs and implement scalable solutions.
Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.
Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.
Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.
Partner with third-party providers to balance internal staffing and outsourced services effectively.
Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.
Requirements
At least 6+ years of experience in IT infrastructure & 1 year of leadership experience
Strong expertise in Active Directory, ITSM, and service desk management.
Proficiency in Microsoft 365 Enterprise and Microsoft Windows Server.
Solid understanding of network fundamentals, including DHCP, DNS, and Group Policy.
Proven ability to manage service desk tickets and provide deskside support.
Experience with mentoring and managing IT teams.
Excellent troubleshooting and problem-solving skills.
Ability to collaborate with business leaders and align IT strategies with organizational goals.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.
Responsibilities:
Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.
Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.
Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.
Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.
Collaborate with business leaders to assess technology needs and implement scalable solutions.
Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.
Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.
Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.
Partner with third-party providers to balance internal staffing and outsourced services effectively.
Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.
Requirements
At least 6+ years of experience in IT infrastructure & 1 year of leadership experience
Strong expertise in Active Directory, ITSM, and service desk management.
Proficiency in Microsoft 365 Enterprise and Microsoft Windows Server.
Solid understanding of network fundamentals, including DHCP, DNS, and Group Policy.
Proven ability to manage service desk tickets and provide deskside support.
Experience with mentoring and managing IT teams.
Excellent troubleshooting and problem-solving skills.
Ability to collaborate with business leaders and align IT strategies with organizational goals.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.