Field Engineer

  • Washington, DC
  • Posted 32 days ago | Updated 17 days ago

Overview

On Site
USD 86,000.00 - 138,000.00 per year
Full Time

Skills

Optimization
Phone Support
VoIP
Mobile Devices
Technical Support
Network Support
Repair
Cabling
Preventive Maintenance
Collaboration
Network Operations
Documentation
Reporting
Training
IT Service Management
Equipment Maintenance
Video
Network
Security Clearance
Communications Security
Issue Tracking
Management
SolarWinds
DoD
Nexus
Adobe AIR
SAFE
Law

Job Details

Responsibilities

Peraton Corporation is looking for a Field Engineer in Washington DC, responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) as a Senior Equipment Installer.

The installer will be part of a maintenance team responsible for the installation, configuration, optimization, and troubleshooting of network, video, and phones services used on a government network. A list of the daily tasks include:

Tier II phone support of reported customer incidents supporting network connections, video endpoints, VoIP phones, Desktops, mobile devices and fax printer systems

Provide End User support, to include in-room and external network support or troubleshooting, repair /replacement or installation

Provide maintenance, to include powering on devices, inspecting/connecting cabling, confirming system availability

Remote and on-site support of preventive maintenance checks and services

Coordination of all issues with the network operations center

Recording and managing all activities using a ticketing system

Documentation and reporting of all associated maintenance activities

Develop and provide training to end users on the various systems in use as needed.

Qualifications

Basic Qualifications:

HS Diploma (or GED) and eight years of related experience or a commensurate combination of education, training and experience, is required.

Two+ years of experience in IT services, with troubleshooting and equipment repair (Voice, video, desktop, network, etc.)

Capability to drive in the Washington, DC metro area with a valid driver's license

Current Top Secret/SCI security clearance

Preferred Qualifications:

Ability to work in a high pressure environment, meet deadlines, and simultaneously develop, deploy, and coordinate multiple projects, demonstrable by work history

Excellent interpersonal skills and demonstrated ability to work well in a team environment

Availability to support on call duty for responding to maintenance outages

Experience working on civilian federal government agency contracts

Direct experience with COMSEC material and devices

Experience with a ticketing system to manage incidents and problems

Knowledge of Solarwinds monitoring systems

Previous experience supporting a Government and/or Department of Defense customer.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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