Technology SecOps Engineer - Intern to Fulltime - Masters

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Overview

In Technology at Lilly, we don't just build and maintain capabilities using groundbreaking technologies like most prominent tech companies. What sets us apart is our mission to create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world. From data-driven drug discovery to connected clinical trials to advanced manufacturing automation and robotics, we hire the best technology professionals from a variety of backgrounds to bring an assortment of knowledge, skills, and innovative thinking to deliver solutions in every area of our business.

Why Join Us

As a SecOps Engineer, you will be responsible for providing Tier 1 and Tier 2 operational support for the company's network security, endpoint security, enterprise logging, and cyber ops platforms. This includes triaging issues, solving problems, resolving incidents, and driving continuous improvement through automation and process optimization. You will have opportunities to solve healthcare challenges with innovative technology. Great things are waiting for you at Lilly!

What You'll Do

Incident, Problem, and Issue Management

• Triage and resolve incidents, problems and operational issues across security platforms.

• Perform root cause analysis, implement workarounds and preventive measures.

• Raise complex issues to Tier 3 support teams following defined processes.

• Assist with major incident management, communication and post-incident reviews.

Operational Support and Administration

• Provide Tier 1/2 support for routine tasks like deployment, configuration, patching and upgrades.

• Implement operational runbooks, maintenance activities and health checks across platforms.

• Monitor system availability, performance metrics and error conditions.

• Implement approved changes following change management processes.

Automation and Tooling

• Assist with developing automation scripts and workflows to increase operational efficiency.

• Find opportunities and drive initiatives to automate routine tasks and processes.

• Evaluate and implement tools for log analysis, reporting, monitoring and administration.

Knowledge Management and Documentation

• Document procedures, following steps and remediation actions in knowledge bases.

• Supply training materials, runbooks and user documentation.

• Promote knowledge sharing across the team through mentoring and knowledge transfers.

Process Improvement

• Analyze recurring issues, support tickets and operational data to identify improvement areas.

• Propose and implement process optimizations and preventive measures.

• Assist with testing and enablement of new tools, technologies and operational capabilities.

Collaborator Coordination

• Effectively communicate with internal teams like security engineering and vendors.

• Provide updates and coordinate maintenance/change activities.

• Gather operational requirements and represent the operations team in planning sessions.

How You'll Succeed

• Proficient with security technologies (e.g., IDS/IPS, advanced encryption standards).

• Manage security projects (e.g., endpoint protection rollouts, new tool deployments).

• Coach team members on security tools.

• Streamline security processes (e.g., simplifying log onboarding tasks).

Global ELITE+

Upon acceptance of this role, you will join our 1-year Global ELITE+ (Eli Lilly Information Technology Experience) program-an immersive experience within the People Experience journey, designed to accelerate your career success within our technology organization. This program offers leadership and foundational technical skill-building, mentoring as-needed, networking opportunities, and more.

The Global ELITE+ experience begins within your first 3-6 months at Lilly to ensure early collaboration across Lilly's digital innovation landscape, gaining exposure to diverse teams and technologies that drive our transformation. This cross-functional engagement ensures you develop a holistic understanding of how digital innovation powers Lilly's purpose.

The purpose of the People Experience is to invest in Team Lilly, promote learning and growth, cultivate inclusion, and create medicines and medical capabilities for the future. The People Experience is designed to engage, energize, and empower all Technology employees through four key pillars:

• Join - Build a strong foundation through onboarding and career experiences.

• Grow - Expand your skills and capabilities through continuous learning and development.

• Belong - Connect with an inclusive culture where every voice is valued.

• Give - Make meaningful contributions to your team, community, and the patients we serve.

Through the intentional People Experience journey, you will build lasting relationships, contribute to Lilly's digital transformation, and help shape a globally integrated culture that values ownership, boldness, and connectedness.

Requirements

• Currently enrolled in and attending school, pursuing a master's degree in Computer Science, Computer Engineering/Technology, Information Technology, Security or another relevant computer and technical program with expected graduation by August 2026.

• Completion of the 2025 Lilly technology summer internship.

Desired Experience

• Experience in technology operations, system/network administration, or security operations.

• Hands-on technical experience with network security, endpoint security, logging, and security tooling.

• Scripting abilities in languages like Python, PowerShell, Bash for automation tasks.

• Leadership experience inside and/or outside the classroom.

• Knowledge of IT service management processes, incident management, and change management.

• Strong analytical and problem-solving skills.

• Ability to work in a high-paced environment, multi-task, and meet SLA commitments.

• Effective written and verbal communication skills.

• Knowledge of security principles, networks, operating systems, and cloud computing.

• Certifications like A+, Network+, Security+ etc. are a plus.

Equal Opportunity Employer

Lilly is dedicated to helping individuals with disabilities effectively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$100,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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