Overview
On Site
$CAD $30 / hr
Contract - W2
Contract - to 12/31/2025
Skills
Dot Net Support Engineer
Job Details
Job Description:
- Candidatetor junior developers, review/validate junior developers' knowledge.
- Be the main SPOC for P1/P2 incidents.
- Handle incidents that L1 is not able to resolve, escalate to ClientB or 3rd parties as necessary.
- Assist in building KB to ensure future incident response from 1st level.
- Propose solutions to address problems permanently.
- Assist for all 3rd party tech support and ticket management.
- Be the SME for CTB & IR/RCA completion.
- Provide daily updates to team on all activities (shift handover).
- Analyze & understand business requirements.
- Code development and/or changes as per the business requirements.
- Test code changes (e.g. function change, non-regression ).
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