QMS Technical Writer - Onsite

Title: QMS Technical Writer - Onsite

Mandatory skills:

• Quality Management System, QMS,
• ISO 9001 Standard, Production Quality, Documents control, Calibration,
• Microsoft Word, Excel, Power Point,
• Auditing, internal audits,
• Performance Management, Analytics, Continuous Improvement Project Management,
• updating QMS documents, controlled documents, QMS strategy, QMS process performance,
• Quality Improvement Plan, QIP, business process mapping, BPM, document management system, DMS, GQSA, global quality self-assessment,
• Adonis, BU global Quality strategy, local regulations, local strategy

Description:

QMS Technical Writer

• Under the supervision of Local QMS managers support implementation and maintenance of Quality Management System (QMS) in their area of responsibility in accordance with the Business Unit s QMS, applicable standards and internal regulations. Support to Organizes and conducts internal audits and support certifications audits. Responsible for creating and/or updating QMS documents with its acceptance criteria and providing relevant training and instructions to the teams within their area of responsibility about the processes. Participate in Quality Improvement Plan (QIP) and continuous improvement activities.

People and Strategy:

• Implements and ensures adherence to applicable QMS within their area of responsibility. When applicable manages and mentors the quality professionals under their responsibility. Provides leadership and technical expertise about Quality Management System solutions to the teams in area of responsibility. Ensures all necessary trainings for QMS are available at the appropriate tools or platforms and the organization is aware and trained.

Quality Management System:

• Ensures the business process mapping (BPM) is available, released and showing the up-to-date process landscape of their scope in appropriate tool (e.g. Adonis). Ensures the document management system (DMS) holds all relevant QMS related documents as official, controlled documents. Ensures all the documents were updated and maintained in the appropriate tools.

Compliance and Audits:

• Prepares and assists regular internal audits with all business relevant functions/departments and processes. Preferably use the GQSA (global quality self-assessment) approach and Intelex tool to document internal audits. Prepares and assists external ISO 9001 audits with external certification bodies that are approved by client. Ensures Business Unit s QMS strategy is deployed at the local units in the scope. Identifies and brings up any gaps between local QMS and BU global Quality strategy, local regulations, local strategy, or customers.

Continuous Improvement

• Collaborates with cross-functional teams to support identified continuous improvement initiatives. Supports execution of the BU Quality Improvement Plan (QIP) within their area of responsibility.
• Supports identification and execution of systematic continuous improvement actions to improve QMS process performance.
• Experience: 1-3 years of experience in a similar role.
• Education: Minimum Technical Degree in Electrical, Mechanical, Quality field.

Key Requirements:

• NEED Experience as an Internal Auditor on ISO 9001 Standard, Production Quality, Documents control, Calibration.

Advance in:

• Microsoft Word, Excel, Power Point

Knowledge in:

• ISO 9001 certification and Auditing
• Quality Management Systems
• Performance Management and Analytics
• Continuous Improvement Project Management (Basic)

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Ramadas Kumaresan

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008