Business Analyst

Business Analyst

Employment Type: Contract
Duration: 12–13 months
Location: Remote (must be based in the Eastern Time Zone)
Charlotte, NC preferred — hybrid 2 days per week onsite. Candidates in NC, VA, FL, or GA also encouraged to apply.

Role Overview:

We’re seeking an experienced Business Analyst to serve as the key liaison between business stakeholders and technical teams. This role is responsible for gathering, analyzing, and documenting business requirements; identifying process improvements; and ensuring that delivered solutions align with organizational objectives.

The ideal candidate will be proactive, analytical, and comfortable driving clarity in complex business and technical environments.

Key Responsibilities:

Requirements Gathering & Analysis

• Collaborate with stakeholders to elicit, analyze, and document detailed business requirements.

• Translate business needs into functional specifications, process flows, and user stories.

Process Improvement

• Identify and recommend process optimization opportunities.

• Perform gap analyses between current and future state processes.

Stakeholder Communication

• Facilitate workshops, meetings, and presentations to ensure alignment and shared understanding.

• Act as a bridge between business units and technical delivery teams.

Documentation & Reporting

• Create and maintain comprehensive documentation including business requirements, workflows, and use cases.

• Develop progress reports and dashboards to track project status and KPIs.

Testing & Validation

• Support QA teams by reviewing test cases and validating that solutions meet business requirements.

Change Management

• Contribute to training and communication plans to support successful adoption of new systems or processes.

Qualifications:

• Bachelor’s degree or equivalent professional experience.

• Minimum 5 years of experience as a Business Analyst or in a similar role.

• Proven experience performing true business analysis — including process mapping, workflow design, and requirements documentation — using established BA tools and templates.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently, take initiative, and drive tasks to completion.

Preferred Experience:

• Familiarity with data visualization tools (Power BI preferred).

• Experience with Azure DevOps or other project management/development tools.

• Professional certifications such as CBAP, CCBA, or PMI-PBA.

• Understanding of enterprise applications and cross-functional systems.

Core Competencies:

• Analytical and critical thinking

• Strong attention to detail

• Team collaboration and communication

• Flexibility and adaptability

• Proactive, self-driven problem solver

• Confident and assertive when facilitating discussions or decisions