SAP Project Manager

Job Description: Project Manager (SAP Background)

Location: Dallas or Houston, Texas

Duration - 6-12 Months

Role Overview

We are seeking an experienced Project Manager with a strong SAP background to lead critical IT programs and projects. This role requires a hands-on leader who ensures delivery excellence, drives process consistency across phases, and acts as a trusted partner to the client. The ideal candidate will combine deep SAP program management expertise with sharp communication, escalation discipline, and a results-oriented mindset.

Key Responsibilities

Program & Project Management

• Manage end-to-end SAP and non-SAP projects across discovery, design, build, SIT, UAT, release, and hypercare phases.
• Ensure timely sign-off of deliverables (design specs, DFS, BRDs, etc.) and manage dependencies across global teams.
• Track progress with measurable weekly milestones and escalate risks proactively.
• Align project reporting with client PMs to avoid status mismatches (Green vs. Amber).
• Update MTP trackers and follow release management processes to avoid last-minute escalations.

Delivery Excellence & Governance

• Enforce SLA discipline (2 3 day response times) across all tasks and stakeholders.
• Maintain strict adherence to reporting cadences and standardized templates.
• Drive consistency in discovery sessions, design reviews, build tracking, and UAT readiness.
• Ensure all hypercare issues are logged and resolved systematically via SNOW.

Communication & Stakeholder Management

• Operate under a Champion Challenger model to elevate Birlasoft as a gold-standard partner.
• Communicate clearly and professionally:
  • Include project IDs and subject clarity in emails.
  • Provide executive summaries and crisp, actionable updates.
• Use escalation paths constructively, highlighting issues without blame.
• Build a two-way feedback loop with client stakeholders to continuously improve engagement.

Ownership & Consulting Mindset

• Own tasks until results are achieved, not until they are handed off.
• Adopt a "consultant-first" approach-work as an extension of the client team.
• Be research-oriented, proactive, and precise in identifying and solving problems.
• Coach team members to strengthen delivery discipline, professionalism, and career growth.

Required Skills & Experience

• 8 12 years of IT experience with at least 5 years in project/program management.
• Strong SAP functional or technical background; ability to manage mixed SAP and non-SAP portfolios.
• Proven experience in managing multi-phase projects with distributed global teams.
• Strong command over project management tools, reporting, and governance frameworks.
• Excellent communication, stakeholder engagement, and escalation management skills.
• Experience in handling release management processes, UAT, and hypercare.