Overview
Skills
Job Details
Location & Work Arrangement
- City, State: Middletown, Pennsylvania (Dauphin County)
- Work Arrangement: Hybrid (Mostly remote, but requires up to 1 week per month onsite for key project phases like SIT, UAT, Go-Live, and must reside within 1.5 hours or less of Middletown, PA).
- Contract: This is a Contract position.
- Mode of Interview: Either Virtual Interview or In person.
Key Duties and Technical Environment
The QC Analyst will manage the full quality governance lifecycle, specializing in testing financial and high-volume billing systems.
1. SAP BRIM & Financial Testing (2+ Years Required)
- Core Systems: Hands-on experience with SAP BRIM, specifically testing across the core components: Convergent Mediation, Convergent Charging, Convergent Invoicing (CI), FI-CA (Financial Contract Accounting), and Subscription Billing.
- Financial Validation: Validate BRIM billing processes, charges, pricing configurations, payment flows, and revenue accounting/financial reconciliation.
- Specialized Domain: Required experience testing ERP systems, banking/financial systems, and tolling domain applications (e.g., field devices like card readers, tag scanners).
2. Quality Governance & Execution (8+ Years Required)
- Strategy & Planning: Develop comprehensive test strategies, plans, test cases, and scripts following the SDLC processes.
- Mapping/Tracking: Map test cases to requirements and manage QA execution and defect tracking using Azure DevOps (ADO).
- Testing Types: Lead and execute a variety of testing cycles: End-to-End Testing, Integration Testing, Regression Testing, Data Migration, API/Interface testing (including SAP PO/CPI), and User Acceptance Testing (UAT).
- Defect Management: Assess and document risk factors for defects, conduct root-cause analysis, and prepare quality reports/dashboards in ADO.
3. Integration and Process Skills
- Integration: Experience with API testing, backend validation, SQL queries, and ETL/Interface testing.
- CRM Focus: 2+ years of Dynamics CE application testing (Customer Engagement) is a required skill.
- Collaboration: Collaborate across technical teams, business owners, and vendors. Support all major project phases: SIT, UAT, PI cycles, Go-Live, and Hypercare.
- Documentation: Fully document all created work, including functional designs, test plans, test scripts, and lessons learned.
Required Qualifications Summary
| Skill Set Category | Key Technologies/Concepts | Minimum Experience |
| Quality Assurance | Deep expertise in enterprise application testing, SDLC processes. | 8+ Years |
| SAP BRIM | Testing across CI, FI-CA, Convergent Charging, Convergent Mediation, Billing/Payment flows. | 2+ Years |
| CRM/ERP Testing | Dynamics CE application testing, ERP Systems, Financial Systems. | 2+ Years (Dynamics CE) |
| Testing Techniques | End-to-end, Regression, Integration, Data Migration, API/Backend validation, SQL. | Required |
| Tools/Methodology | Azure DevOps (Test/Requirements Management), Microsoft Office 365, ITIL (Desired). | Required Proficiency |
| Preferred Domain | Tolling applications or Transportation industry systems. | Preferred |