Overview
Remote
On Site
USD 67,500.00 - 147,600.00 per year
Full Time
Skills
Customer Relationship Management (CRM)
Issue Resolution
Process Improvement
FOCUS
Data Security
Business Process
Customization
Workflow
Reporting
Dashboard
Data Analysis
Management
Documentation
Data Migration
Data Quality
Apex
Oracle Application Express
Visualforce
Salesforce.com
Problem Solving
Conflict Resolution
Communication
Training
Technical Support
Sales
FAR
Exceed
Agile
Lean Methodology
DevOps
Value Engineering
Innovation
Collaboration
Embedded Systems
Immigration
Physical Layer
Employment Authorization
Asset Management
Trading
Financial Services
Finance
LinkedIn
Job Details
What You'll Do
We are seeking a skilled Salesforce Administrator to join our WSRS CRM team within Retirement Income Solutions. As a key member of our team, you'll play an important role in supporting our customer relationship management (CRM) capabilities. You'll work on impactful issue resolution and process improvement to ensure our user base can work as efficiently as possible. Working collaboratively with cross-functional teams, your work will focus on maximizing the value of our Salesforce platform to support our sales and service teams' daily operations and business objectives. This position offers opportunities for professional growth and development while working with cutting-edge technologies in a collaborative environment.
Key Responsibilities:
Who You Are
Skills That Will Help You Stand Out:
Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range
$67500 - $147600 / year
Time Off Program
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible
Yes
Additional Information
Our Engineering Culture
Through our product-driven Agile/Lean DevOps environment, we've fostered a culture of innovation and experimentation across our development teams. As a customer-focused organization, we work closely with our end users and product owners to understand and rapidly respond to emerging business needs.
Collaboration is embedded into everything we do - from the products we develop to the quality service we provide. We're driven by the belief that diversity of thought, background, and perspective is critical to creating the best products and experiences for our customers.
Work Environments
This role offers the ability for in-office, hybrid (blending both office and remote work in a typical workweek), and remote work arrangements. You'll work with your leader to figure out which option may align best based on several factors.
Job Level
We'll consider talent at the next level with the right experiences and skills.
Hours
This role will partner with our global teams and has an expectation for flexibility in your work schedule. Hours may start at 7:00 a.m.
Work Authorization/Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and for Employment-Based Immigrants
Investment Code of Ethics
For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF)
5/23/2025
Latest Post Date: Careers - US
5/23/2025
LinkedIn Remote Hashtag
#LI-Remote
We are seeking a skilled Salesforce Administrator to join our WSRS CRM team within Retirement Income Solutions. As a key member of our team, you'll play an important role in supporting our customer relationship management (CRM) capabilities. You'll work on impactful issue resolution and process improvement to ensure our user base can work as efficiently as possible. Working collaboratively with cross-functional teams, your work will focus on maximizing the value of our Salesforce platform to support our sales and service teams' daily operations and business objectives. This position offers opportunities for professional growth and development while working with cutting-edge technologies in a collaborative environment.
Key Responsibilities:
- Manage day-to-day administration of Salesforce platform
- Implement new features and customize existing functionality
- Ensure data security and integrity
- Provide user support and training
- Create and maintain reports and dashboards
- Collaborate with teams to optimize business processes
- Stay current with Salesforce releases and best practices
Who You Are
- 2+ years experience administering Salesforce CRM platforms
- Proven expertise in Salesforce configuration, customization, and maintenance
- Strong knowledge of Salesforce security models, workflows, approval processes, and automation tools
- Experience with Salesforce reporting, dashboards, and data analytics
- Proficiency in managing user roles, profiles, and permission sets
- Ability to create and maintain documentation for processes and systems
Skills That Will Help You Stand Out:
- Experience with data migration, integration, and maintaining data quality
- Knowledge of Apex, Visualforce, and Lightning components
- Salesforce certifications preferred (Admin, Advanced Admin, Platform App Builder)
- Strong problem-solving and communication skills
- Ability to work with stakeholders to gather requirements and implement solutions
- Experience training end-users and providing technical support
Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range
$67500 - $147600 / year
Time Off Program
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible
Yes
Additional Information
Our Engineering Culture
Through our product-driven Agile/Lean DevOps environment, we've fostered a culture of innovation and experimentation across our development teams. As a customer-focused organization, we work closely with our end users and product owners to understand and rapidly respond to emerging business needs.
Collaboration is embedded into everything we do - from the products we develop to the quality service we provide. We're driven by the belief that diversity of thought, background, and perspective is critical to creating the best products and experiences for our customers.
Work Environments
This role offers the ability for in-office, hybrid (blending both office and remote work in a typical workweek), and remote work arrangements. You'll work with your leader to figure out which option may align best based on several factors.
Job Level
We'll consider talent at the next level with the right experiences and skills.
Hours
This role will partner with our global teams and has an expectation for flexibility in your work schedule. Hours may start at 7:00 a.m.
Work Authorization/Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and for Employment-Based Immigrants
Investment Code of Ethics
For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF)
5/23/2025
Latest Post Date: Careers - US
5/23/2025
LinkedIn Remote Hashtag
#LI-Remote
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.