Business Analyst/Consultant III

Milwaukee County is looking for a Business Analyst contractor with skills as an IT Contracts Manager to augment our existing contracts employees. The IT Contracts Manager is a non-supervisory position responsible for managing the IT contract life cycle, which includes amendments, changes, modifications, and enforcement of performance clauses, including incentives and remedies. The IT Contracts Manager acts as the key contact and subject-matter expert for

contract-related and tender activities where IT services, hardware, software, etc. are involved across the County. This includes statutory analysis and assisting with negotiating contract terms, conditions, modifications, incentives, and remedies, while working with key stakeholders to ensure requirements are met. Additionally, this position manages the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating

disputes, and escalating issues. The IT Contracts Manager also coordinates with Procurement and stakeholders to identify and secure the best financial, terms, and conditions from vendors

Vendor Contract Process

? Coordinate with Business Relationship and DAS-Procurement team members to identify contracting requirements for inclusion in Requests for Information (RFIs), Requests for Proposal (RFPs), etc.

? Establish contract management objectives, procedures, templates, and workflow processes for vendor contracts and deliverable schedules for Master Service Agreements (MSAs), Professional Service Agreements, Statements of Work (SOWs), Memoranda of Understanding (MOUs), Amendments, etc.

? Maintain a contract management database with executed contracts / agreements and vendor information, as well as contracts / agreements that are under development but are not yet active. Additionally, track obligations, deliverables, and change notes. Manage and control access to documents, as appropriate.

? Coordinate with Corporation Counsel, DAS-Risk Management, DAS-Procurement, Audit Services etc. to develop and insert appropriate legal protections in contracts, as warranted.

? Develop a knowledge base of negotiating strategies, best practices, and negotiation personnel and teams.

? Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives, and remedies, where appropriate.

? Collaborate with vendors and key stakeholders to establish clear contract change control processes.

? Coordinate, as needed, with other key County stakeholder departments / divisions (e.g., Audit Services, Comptroller, DAS-Procurement, DAS-Office of Economic Inclusion, etc.) on vendor performance oversight.

? Continually improve processes, procedures, workflow, and organizational structures for contract

management.

Vendor Pricing and Market Insight

? Understand relevant market trends and vendors. Track, gather, and analyze market and industry data.

? Effectively communicate a clear and concise contract overview (e.g., summary of key contract terms, risks, opportunities, service delivery guidelines, etc.) to stakeholders. Provide clarity on contract elements when required.

? Responsible for ensuring pricing is and remains competitive. Identify cooperative agreements applicable to initiatives.

? Manage contract review meetings to ensure delivery against objectives and contract budgets. Develop regular reports on contract milestones, execution, and risk, and inform internal customers, vendors, and management of activities and progress through regular written and verbal communication.

Bachelor's Degree or Above - Area of specialization/major: Business, Information Technology, Paralegal, Pre-Law Work Experience

Five or more years of experience - Contract Management or Paralegal Work - Experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements.

No supervisory / management experience required.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.