Overview
On Site
Hybrid
Contract - W2
Skills
IT Consulting
Mentorship
Microsoft Excel
Strategic Leadership
Training Delivery
Facilitation
Technical Training
Microsoft
End-user Training
Customer Service
Communication
Writing
Learning Management
Zendesk
Software Development
Management
Training
SAP BASIS
User Stories
Law
Job Details
- JOB-7362
- Training Manager
- Carson City, NV/HYBRID, NV
- Contract
- Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Training Manager to join our team.
JOB DESCRIPTION
This role involves crafting training programs, offering mentorship to the training team, and fostering a dynamic learning environment. This position will excel in both strategic leadership with stakeholders and hands-on training delivery, encompassing creating materials, facilitating classes, and giving guidance. Additionally, the role entails evaluating outcomes and feedback to enhance our training initiatives and identifying further areas for development.
QUALIFICATIONS- Bachelor's degree in related field.
- Four (4) years of experience developing and delivering systems or software training programs.
- Certified Technical Trainer or equivalent.
- Proficiency in delivering top-tier training services within a bustling and intricate setting.
- Essential capacity to adeptly interact with solution vendors, stakeholders, and executive sponsors.
- Eagerness to cultivate an in-depth comprehension of voter registration and election management solutions.
- Skill in conducting compelling remote learning sessions via Microsoft Teams.
- Capability to travel to distant locations for in-person training sessions.
- Proficiency in adhering to directives, prioritizing tasks, and orchestrating a timetable to furnish training services aligning with project milestones.
- Ensuring an optimal learning experience for users.
- Ability to discern and cater to end user training requisites across various levels of seniority and technical proficiency.
- Deliver exceptional customer service, offer clear and effective consultation and communication, both verbally and in writing, and foster positive relationships conducive to a collaborative work atmosphere.
- Demonstrate readiness and capability to adapt working hours as needed to fulfill obligations.
- Possess comprehension of and adeptness in applying the most suitable contemporary training standards and methodologies.
DESIRED SKILLS- Familiar with Learning Management Systems and Zendesk
- Proficiency in simulation software development
- Content developer and instructional designs
- SharePoint administration
DUTIES- Assess comprehensive training needs to plan, prepare, and roll out a training program for a new voter registration and election management system.
- Organize and promote training schedules with the various counties.
- Develop and deliver programs of learning activities.
- Prepare for delivering course materials.
- Instruct users on an individual or group basis.
- Learn the system usage patterns based on user stories and course materials to serve as a key resource for system users.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.