Enterprise Applications Support Engineer (Hybrid)

Overview

Hybrid
Depends on Experience
Full Time
No Travel Required

Skills

Application Support
MECM/SCCM
Citrix
Azure
Active Directory
Group Policy
PowerShell scripting
SQL Server
OS imaging
patch management
enterprise software troubleshooting.
Change Management
Configuration Management
Microsoft Azure
Root Cause Analysis
Operating Systems
Information Systems
Help Desk
Enterprise Software

Job Details

Job Title: Enterprise Applications Support Engineer (Hybrid)

Job Location: San Francisco ,California

Job Type: Full-Time, Permanent

Salary: competitive salary, and benefits

About Company: This is a full-time role, directly employed position through the client.
Work Schedule Type: This is a hybrid position

Seeking an experienced Enterprise Application Support Engineer responsible for supporting and maintaining line-of-business applications, Citrix, SQL, SCCM, and other enterprise systems. Will play a key part in ensuring system performance, security, and availability while delivering high-quality support and solutions.

REQUIREMENTS & RESPONSIBILITIES

  • 5+ years of experience in application support or a similar technical role.
  • Bachelor s degree in computer science, Information Systems, or related field (or equivalent experience).
  • Proficient in Microsoft Endpoint Configuration Manager (MECM) for OS deployment, application distribution, and patching.
  • Experience administering Citrix, Azure, Active Directory, and Group Policy.
  • Familiarity with scripting using PowerShell or similar tools for automation.
  • Experience with SQL Server (query writing, basic database management).
  • Provide Tier 2/3 support for enterprise applications and platforms including Citrix, SQL, and SCCM.
  • Collaborate with team members and vendors to troubleshoot and resolve technical issues efficiently.
  • Manage the application lifecycle, from packaging and deployment to updates and retirement, aligned with industry best practices.
  • Maintain and optimize workstation and server images to meet organizational standards.
  • Participate in and manage monthly patch cycles, ensuring security compliance across all endpoints.
  • Address emergency vulnerabilities and perform out-of-band updates as needed.
  • Monitor systems and applications proactively to detect and resolve potential issues before user impact.
  • Serve as an escalation point for application and helpdesk support issues, offering detailed root cause analysis and solution documentation.
  • Create and update technical documentation in accordance with department protocols and change management procedures.

How To Apply: If interested please apply through Dice.com or send an email to pramod AT dtgsi.com with jobid DIV25-EASUPE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About DivTek Global Solutions Inc.