Technical Support Analyst 2 - 100% On Site

Overview

On Site
Depends on Experience
Contract - W2
Contract - 40 week(s)

Skills

MS Office

Job Details

Technical Support Analyst 2 (100% On Site)
Primary Location: Chesterfield, Virginia

V-Soft Consulting is currently hiring for a Technical Support Analyst 2 for our premier client in Chesterfield, Virginia.

Education and Experience »
  • Advanced computer skills: 5 Years.
  • Ability to multitask: 5 Years.
  • Ability to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically.: 5 Years.
  • Customer relations skills: 5 Years.
  • Good verbal and written communication skills: 5 Years.
  • Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook).: 5 Years.

WHAT YOU’LL DO:
Job Responsibilities:
  • The Technical Support Analyst will support VSP’s new job applicant background check and employment background check program that uses criminal justice data to help employers assess if an applicant is qualified for a position or if the employee remains qualified after the employee was involved with a criminal justice event.
  • The incumbent will apply advanced computer and analytical skills to research and resolve customers facing automated workflow problems.
  • This includes tracking background requests and subsequent processing to ensure processing occurs in a timely and accurate manner.
  • When problems are identified, the incumbent is responsible for researching and resolving problems.
  • Data analysis will often be required to identify and resolve problems.
  • The incumbent will prepare briefings, reports, and evaluations on system efficiency.
  • Perform other duties as assigned.

Interested?
Qualified candidates should send their resumes to mkasoju@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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