Salesforce Technical Lead @ W2

Hi,

Hope you are doing good, this is Rajeev from FutureTech Consultants, LLC and I have a job opening with our direct client.

Please have a look at the below job description and let me know your interest. Please share me the latest copy of your resume.

Role: Salesforce Technical Lead (Service Cloud & OmniStudio)

Location: Dearborn, MI (Onsite)

Duration: Long Term Contract

Experience Level: 12+ Years

Interview Mode: Video (2 Rounds)

Role Overview:

• We are looking for an experienced Salesforce Technical Lead to define the technical vision and drive the delivery of high-quality solutions on the Salesforce platform.
• In this leadership role, you will oversee the architecture and development of Service Cloud and OmniStudio implementations, ensuring they support our critical captive finance operations.
• You will serve as the primary technical authority, guiding the team through complex challenges while bridging the gap between business requirements and technical execution.

Technical Delivery:

• Lead the design, development, and maintenance of robust solutions within Salesforce Service Cloud and Automotive Cloud.
• Own the technical delivery lifecycle, ensuring code quality, scalability, and performance.

OmniStudio Architecture:

• Architect and deliver the implementation of complex business processes using OmniStudio.
• Guide the team in developing reusable FlexCards, OmniScripts, DataRaptors, and Integration Procedures to enhance customer interaction processes.

Integration:

• Deliver scalable integration patterns to enable real-time, event-driven data synchronization between Salesforce and enterprise financial systems, leveraging Google Cloud Platform native tools or similar middleware.

Mentorship & Standards:

• Establish and enforce best practices, coding standards, and comprehensive documentation.
• Conduct code reviews and mentor developers to foster technical growth within the team.

Stakeholder Collaboration:

• Collaborate closely with Product Owners, engineering, and architecture stakeholders to translate complex requirements into technical specifications, ensuring alignment across CRM, marketing, and integration platforms.

Deep Salesforce Platform Expertise:

• Expert-level mastery of Service Cloud, including Case Management, Console, Entitlements, and Knowledge.
• Deep understanding of the Salesforce platform core, including Apex, Visualforce, Lightning Web Components (LWC), and asynchronous processing.

Experience Required:

• Deep Salesforce Platform Expertise: Expert-level mastery of Service Cloud, including Case Management, Console, Entitlements, and Knowledge.
• Deep understanding of the Salesforce platform core, including Apex, Visualforce, Lightning Web Components (LWC), and asynchronous processing.

OmniStudio Specialization:

• Strong architectural background in OmniStudio (formerly Vlocity). Proven ability to design complex, guided user experiences and high-performance data integration layers using OmniStudio tools.

Data & Integration:

• Extensive experience designing enterprise-grade data models and managing secure API integrations (REST/SOAP) in a large-scale environment.

Good to Have:

Industry Focus:

• Experience in Automotive Cloud or the Financial Services industry, specifically Captive Finance or Lending.

Cloud Integrations:

• Experience with Google Cloud Platform (Google Cloud Platform) native services, such as Cloud Functions and Pub/Sub, or similar serverless technologies for integration.

Certifications:

• Salesforce Certified OmniStudio Developer or Consultant.
• Salesforce Certified System Architect or Application Architect.
• Salesforce Certified Service Cloud Consultant.

Regards

Rajeev Mudakala

Sr. Talent Acquisition Specialist

FutureTech Consultants, LLC

5655 Peachtree Parkway, Suite 212, Peachtree Corners, GA 30092

Direct:

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