Overview
Skills
Job Details
Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale and service.
They are now looking to add to their team and are looking to hire a "Product Delivery Manager . This role will be based out of Charlotte, NC / Atlanta, GA/ Jacksonville, IN.
Summary:
The role of the Product Delivery Manager is part of the Product Strategy and Operations team within the Retail POS organisation in the client. The successful candidate is someone who has experience in a Software development organisation, preferably with Point of Sales, has a good understanding of the software technical delivery methodologies, and can support the execution of the go-to-market strategy.
RESPONSIBILITIES
- Responsible for initiating, planning and overseeing rollout and integration of our Retail Point of Sales products across Global Payments regional channels
- Duties include defining initiatives goals, preparing workstream and channel plans to ensure all aspects of business impact are considered, monitoring progress of workstream tasks, and keeping stakeholders & executive sponsors involved & apprised of delivery status
- Collaborating closely with Product Management, Product Design and Engineering in the scoping, planning and execution of the technical solution
- Scope, plan and execute a launch strategy as defined with cross functional stakeholders such as Sales Enablement, Product Marketing and Operations
- Documenting and implementing processes and supporting senior leaders and Operations
- Work closely with the in-region Product leaders to identify priorities and support the development of the region roadmap identifying dependencies and managing risks.
- Communicating status, issues, and risk to internal partners in an articulate and informative manner
Must Haves:
- 3+ years of experience in product delivery, program management, project management, and/or other relevant field(s)
- Bachelor's degree preferred in Business, Product, or Program Management
- Self-starter with solid time management skills and ability to work autonomously
- Strong organisational skills and collaborative nature honed to solve problems
- Poise and confidence to interact on all levels of an organisation
- Comfortable presenting to various sized audiences, including by phone, in writing, and face to face
- Background in developing new programs and implementation plans
- Experience / Comfortable with project/program management tools
- Willingness to travel on occasion
Bonus Attributes:
- Experience in releasing and launching software products internationally is a plus
- Formal project management training and/or certification (i.e. PMP, Prince 2)
- Experience localising product for new verticals and/or international markets
- Understanding of B2B SaaS or PaaS business models and user journeys