Manager IT

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?
Primary Purpose

Plan and manage resources, finances, scope and services within IT MPLS Network Operations area of Information Technology to deliver business results. Provide IT products, services and solutions on time, within budget and with the required functionality. Establish, maintain and enhance relationships with clients. Participate in developing and implementing strategy/policy. Manage large-scale projects of high complexity, size and change management risk.

Will need to be flexible for occasional travel between OpCo/Corporate offices.

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

No relocation is available.

Primary Duties

• Lead and manage IT staff and resources in accordance with IT Business Plan. For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT project management standards. For operations/application maintenance: Plan and manage to defined service level agreements at agreed upon budgets. (25%)
• Lead and manage IT projects and associated system integrators to deliver projects of medium to high complexity. (10%)
• Operate utilizing standard processes as defined within the Management Model. Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels. (15%)
• Establish, maintain, and enhance relationships with business and IT partners. Communicate status to key stakeholders on a regular basis. (15%)
• Maintain current business knowledge/acumen, including application of technology solutions to deliver business results. (10%)
• Evaluate performance and provide coaching for IT personnel. Participate in career development and succession planning processes. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input on development and retention processes for IT employees. (10%)
• Prepare and manage budget for area of responsibility. (5%)

Job Scope

• Total Staff Managed: 5 to 20
• Provide representation for team's IT MPLS Network performance metrics, continuous improvements, and strategic enhancements.
• Utilize understanding of customer's business needs to determine requirements and help set direction.
• Determine and helps others learn appropriate theories, practices and principles that relate to their skill set portfolio and related sciences and disciplines.
• Make judicious decisions in familiar and new situations and contributes to strategic decisions.
• Represent business client's perspective with IT team
• Dimensions: Span of control (generally 10), level of budget control, technical/business complexity, risk, criticality of assignment to business
• Budget Management specific to area of accountability.
• Operate independently with little or no supervision.

Minimum Qualifications

• Bachelor's degree in Computer Science or related discipline and typically 7-10 years' experience in IT infrastructure, networking, MPLS, or equivalent combination of education and work experience.
• Appropriate technical skills within IT networking areas of discipline, understanding and acumen with IT infrastructure, and ability to be a responsible point of contact during incidents and post-incident investigations.
• PMP certification preferred for specific roles as per guidelines established by the IT Project Management Office.
• Strong knowledge of business practices and processes in managing IT infrastructure and service management.
• Experience leading and managing IT projects or subteams and knowledge of IT project management.
• Experience leading and managing technical personnel.
• Strong judgment and excellent analytical ability.
• Ability and willingness to travel occasionally to meet in-person with team members in other regions and attend meetings/workshops with cross-regional teams.
• Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors.
• Experience managing budgets for functional area of responsibility.
• In lieu of degree, 9-12 years of relevant experience.

Preferred Qualifications

• Graduate degree.
• Project Management certification.
• 3-5 years of supervisory experience.

Benefits

Benefits

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $122,400.00/Yr. - $168,300.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.