IT Specialist Senior - Dahlgren

  • Dahlgren, VA
  • Posted 10 days ago | Updated 7 hours ago

Overview

On Site
USD 30.00 per hour
Full Time

Skills

Security+
Training and development
Business software
Operating systems
Computer hardware
Customer service
IT audit
Status reports
Issue tracking
Process improvement
Technical Support
Problem solving
Tier 2
Remote Support
Break/Fix
Security clearance
Life insurance
IT service management
Apex
SCA
Printers
Research
Training
Regulatory Compliance
Policies
Administration
Acquisition
Sales
Help desk
DoD
Management
SAP BASIS
Law
Innovation
Collaboration
Recruiting

Job Details

Job#: 2026818

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.

Please email an updated copy of your resume and your CompTIA Security+ certification to Jordan at if interested and qualified. Please note that only qualified candidates will be contacted.

Position: IT Specialist, Sr.


Location: Dahlgren, VA

Estimated Duration: The client approximates that this project may last up to 12+ months. However, there is no guarantee of employment for any length of time.

Pay Rate Range: $30.00 + $4.57 SCA Fringe Benefit Rate

Project Description: Works with government personnel and others, leads other contractors to complete IT tasks and projects as necessary. Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems.

Day to Day Responsibilities/typical day look like:
  • Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments
  • Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures
  • Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software
  • Analyze and assess customer service requests and provide prompt technical solutions
  • Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products
  • Prepare progress/status reports and submit to team leads as required
  • Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner
  • Identify and document areas for process improvements
  • Contact and effectively communicate with users by telephone, electronic communications, or in person
  • Prepare equipment for reuse or surplus of property actions
  • Provide technical support for customers assigned to remote locations as required
  • Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals
  • Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations
  • Performs IT support duties and related problem solving using desktop IT skills, demonstrating IT desktop experience, good judgement, and initiative


Selling Points for Candidates:
  • Weekly pay and benefits
  • Sick Leave Accrual
  • 10 Federal Holidays Paid Off


Requirements:
  • 5+ years of relevant experience (Tier 2 Desktop Support, Helpdesk, Break fix Support, etc.)
  • Active DOD Issued Secret Security Clearance
  • CompTIA Security + Certification
  • Ability to come on site 5 days a week


*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*
  • Health
  • Dental
  • Vision
  • Life Insurance; Short Term Disability
  • Hospitalization Coverage
  • Direct Deposit
  • Weekly Pay Periods
  • Training and Development Programs
  • 401k
  • Referral Program


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

About Apex Systems