IT Governance, Standards, & Policies Manager

Posting Date
04/02/24

Application Deadline
Open Until Filled

Pay Range
Min - 1st Quartile - Mid - Max
$93,500.00 - $108,875.00 - $124,250.00 - $155,000.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $93,500.00 to $124,250.00.

This position is exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Click here to learn more!

Job Type
Unclassified - Judicial

Department
D800 Superior Court

About the Position

*****Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. *****

Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may be eligible for a Hybrid/Telework schedule dependent on the needs of the Judicial Branch.

The IT Governance, Standards, and Policies Manager is responsible for the design, management, and adherence to IT governance processes, policies, and standards regarding oversight of all IT assets and services. The IT Governance, Standards, and Policies Manager oversees process documentation and review, reporting and analytics, managing, measuring, and monitoring controls in support of decision-making, policies, risk management, and compliance. This role leverages communication and influence skills to drive compliance across the Judicial Branch, ensuring that operations, procedures, and products meet compliance standards and security protocols. This includes matrix leadership responsibilities across the IT organization and internal/external stakeholders to ensure compliance with the Administrative Office of the Courts (AOC) and IT governance standards, policies, and processes.

About the Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time . We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications :

Education:

• Bachelor's degree in computer science, management information systems, public or business administration, or a related field

Experience:

• Seven (7) years of experience in managing IT governance, risk, and compliance

OR

Combined education and experience qualifications:

• A combination of education and/or job-related experience may be substituted on a year-for-year basis

Our Preferred Candidate has:

• Knowledge, experience and/or certifications in GRC tooling (SAP GRC, ServiceNow GRC)
• Knowledge, experience, and/or certifications in GRC, SOC, & IT policies and standards
• Certified in Risk and Information Systems Control (ISACA)
• Experience working in a court environment and with AOC requirements

Knowledge, skills, and abilities:

Knowledge of:

• IT governance platforms
• Technology-related concepts, trends, and initiatives
• Policy analysis techniques.
• Court processes, protocols and procedures and external regulatory requirements in the IT Policy domain.

Skill in:

• Communication, presentation, and interpersonal skills to communicate with and influence others at all levels of an organization, both verbally and in writing.
• Leadership, problem-solving, and negotiation/persuasive arguments
• Analytical, problem-solving, project planning and implementation skills.
• Political and organizational acumen
• Collaboration, resourcefulness, and initiative
• Project and program management
• Planning, tracking, time management, and organization.

Ability to:

• Apply deep knowledge of IT governance principles and best practices to develop and implement policies and processes to ensure a strong control environment.
• Apply deep knowledge of policy development and dissemination best practices to influence others to make appropriate changes in priorities and behaviors for the benefit of the organization.
• Leverage leading communication, storytelling, and presentation skills to ensure understanding of complex and technical issues across diverse audiences.
• Leverage leading analytical skills to weigh the relative costs and benefits of potential actions and identify the most appropriate path forward.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Provides regular onsite supervision and employs in-person assessment methods to gauge business needs through direct observation, monitoring group dynamics with face-to-face interaction, and interpreting body language and nonverbal cues. Establishes interpersonal connections, fosters engagement, and exemplifies expected behaviors.
• Provides consulting support on a broad range of information technology matters and issues to enterprise customers to maximize technology investments
• Develops information systems strategies and implementation plans on key technologies and makes recommendations to Judicial Management
• Serves as technical lead on large, critical information technology projects
• Develops judicial-wide technology methodologies, policies, and procedures to ensure consistency in the implementation of strategic plans
• Creates process change by integrating new processes with existing ones and communicating these changes to impacted teams and functional areas
• Measures the effectiveness of information technology initiatives and assists executive management in monitoring and evaluating information technology performance
• Participates in task forces with senior management to study and prioritize specific business issues and/or new technologies and incorporate them into the Judicial Branch strategic technology plans
• Conducts detailed reviews of all major development projects which are undertaken by any information technology function within the enterprise or as requested by senior judicial management
• Identifies opportunities to re-engineer business practices to maximize the benefits of Judicial Branch information technology strategies and plans
• Identifies emerging applicants' technologies to be introduced within the Judicial Branch which could significantly impact the enterprise
• Assesses brand-new applications of computer and communication technology to determine the potential value for the enterprise
• Builds business cases and identifies programs to measure benefits, particularly productivity-related, in order to insure value is being added consistent with enterprise productivity goals
• Interacts frequently with all departmental management on internal and external operations, including review and application approval of all major contracts for services and equipment
• Interfaces with external industrial and academic organizations in order to maintain state-of-the-art knowledge in emerging technologies and to enhance the enterprise's image as a first-class organization utilizing the latest thinking in this field
• Monitors procedures to insure that, for potential information technology projects of any size, a comparison is made of build versus buy options
• Facilitates strategic customer steering committees and represents the department at various Judicial initiatives
• Monitors and manages AOC requirements, risk management activities, and compliance with judicial standards and policies across the Judicial Branch's enterprise
• Performs analysis of vendor management and contract management to evaluate governance, risk, and compliance activities.
• Manages governance processes against objectives and key results (OKRs)
• Coordinates and tracks audits and provides guidance on appropriate audit responses.

Working conditions:

While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger, handle, or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.

#Dice

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Apply Now!