Overview
Skills
Job Details
Job Qualifications and Responsibilities for Technical Lead Production Support:
Strong experience in Java, Spring Boot, and microservices support.
Solid knowledge of AWS cloud services (EC2, Lambda, S3, RDS, CloudWatch, IAM).
Hands-on experience in incident management, triage, and RCA.
Experience with monitoring/logging tools (Splunk, Kibana, ELK, Grafana, Dynatrace).
Familiarity with security vulnerability management and remediation workflows.
Proficiency in SQL and NoSQL databases such as DynamoDB or PostgreSQL.
Strong scripting skills (Python, Shell, or equivalent).
Experience with CI/CD tools (Jenkins, GitHub Actions, CodePipeline).
Understanding of ITIL processes for incident, problem, and change management.
Excellent communication and leadership skills.