Overview
Skills
Job Details
Role: ServiceNow Lead Consultant - ITAM/SAM
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Lead the implementation, enhancement, and integration of ServiceNow ITAM (HAM/SAM) modules.
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Analyze and improve current asset management processes with a focus on automation and efficiency.
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Ensure compliance with software licensing and organizational asset management policies.
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Maintain data accuracy through imports, reconciliations, and audits in ServiceNow.
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Design and develop ITAM/SAM workflows, dashboards, and reports to support asset lifecycle management.
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Partner with procurement, finance, and IT teams for accurate tracking of IT assets and licenses.
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Conduct regular audits and compliance checks against licensing agreements.
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Provide training, guidance, and end-user support on ServiceNow ITAM/SAM functionalities.
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Manage incidents and problems related to ITAM/SAM tools.
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Mentor junior team members and contribute to knowledge sharing.
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Drive continuous improvement initiatives using asset management metrics.
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Mandatory: ServiceNow ITAM HAM (Hardware Asset Management), ServiceNow ITAM SAM (Software Asset Management)
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Strong knowledge of ITAM/SAM best practices, compliance, and governance.
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Hands-on experience in configuration, customization, and troubleshooting within ServiceNow.
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Ability to collaborate across procurement, finance, and IT functions.
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Strong analytical and problem-solving skills.
Thanks & Regards
Bhargav Kalyandurg (Find me on LinkedIn)
ASPIRE IT SOLUTIONS INC.