Overview
On Site
USD 60,000.00 - 100,000.00 per year
Full Time
Skills
FLSA
Project Management
Preventive Maintenance
Performance Management
Network
Recruiting
Regulatory Compliance
Management
Issue Tracking
Unified Communications
Mentorship
Process Improvement
Budget
Software Administration
Remote Access
Messaging
Database
Web Applications
Leadership
Computer Hardware
Operating Systems
Technical Writing
Test Plans
Help Desk
Supervision
Collaboration
Cloud Computing
Microsoft Exchange
Microsoft Office
SaaS
Scripting
Windows PowerShell
Python
Conflict Resolution
Problem Solving
Higher Education
Law
SAP BASIS
Human Resources
URS
HR Management
Reporting
Statistics
Job Details
Announcement
Details
Open Date
09/29/2025
Requisition Number
PRN43207B
Job Title
Systems Administrators
Working Title
System Admin II or III
Career Progression Track
P00
Track Level
P3 - Career, P2 - Developing
FLSA Code
Computer Employee
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
M-F 08:00 to 05:00 PM - Hybrid work schedule once the new hire is acclimated.
VP Area
President
Department
00428 - UIT - Network & Comm. Srvs
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
Internal to the University
Pay Rate Range
$60,000 to $100,000
Close Date
12/29/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
Systems Administrator, Level II or III
We are seeking a Tier II Cloud Engineer to support Microsoft 365 and Google Workspace services at the University. This role will provide technical guidance in planning and implementing new solutions while ensuring the stability and reliability of existing platforms. You will work closely with IT and business partners to design and deliver solutions that support institutional needs, with emphasis on Microsoft 365 services such as Teams, OneDrive, SharePoint Online, Exchange Online, and Compliance Center, along with integrations into both physical and digital university environments.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Systems Administrator, II
Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.
Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
This is a Developing-Level position in the General Professional track.
Job Code: P34442
Grade: P16
Systems Administrator, III
Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.
Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.
This is a Career-Level position in the General Professional track.
Job Code: P34443
Grade: P19
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Systems Administrator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
Systems Administrator, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.
Preferences
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
Online reports may be submitted at oeo.utah.edu
For more information: ;/strong>
To inquire about this posting, email: or call .
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Details
Open Date
09/29/2025
Requisition Number
PRN43207B
Job Title
Systems Administrators
Working Title
System Admin II or III
Career Progression Track
P00
Track Level
P3 - Career, P2 - Developing
FLSA Code
Computer Employee
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
M-F 08:00 to 05:00 PM - Hybrid work schedule once the new hire is acclimated.
VP Area
President
Department
00428 - UIT - Network & Comm. Srvs
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
Internal to the University
Pay Rate Range
$60,000 to $100,000
Close Date
12/29/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
Systems Administrator, Level II or III
We are seeking a Tier II Cloud Engineer to support Microsoft 365 and Google Workspace services at the University. This role will provide technical guidance in planning and implementing new solutions while ensuring the stability and reliability of existing platforms. You will work closely with IT and business partners to design and deliver solutions that support institutional needs, with emphasis on Microsoft 365 services such as Teams, OneDrive, SharePoint Online, Exchange Online, and Compliance Center, along with integrations into both physical and digital university environments.
- Manage daily service requests and incident ticket queues.
- Monitor system alerts and troubleshoot issues across Unified Communications and collaboration platforms.
- Collaborate with other engineers on complex tasks and cross-functional projects.
- Contribute to the design, deployment, and support of Unified Communications projects as assigned.
- Ensure email and messaging services are fully functional and optimized.
- Develop and maintain technical documentation, runbooks, and support processes.
- Provide Tier II escalation support, mentoring Tier I staff when appropriate.
- Identify opportunities for process improvement and automation (e.g., PowerShell scripting).
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Systems Administrator, II
Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.
Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
This is a Developing-Level position in the General Professional track.
Job Code: P34442
Grade: P16
Systems Administrator, III
Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.
Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.
This is a Career-Level position in the General Professional track.
Job Code: P34443
Grade: P19
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Systems Administrator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
Systems Administrator, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.
Preferences
- At least 2 years of professional IT experience in Microsoft 365, Google Workspace, or related collaboration/cloud platforms.
- Demonstrated ability to perform the essential functions of the position.
- Microsoft Exchange and/or Microsoft 365 certifications.
- Hands-on experience administering Google Workspace.
- Cloud application integration experience.
- Scripting skills (e.g., PowerShell, Python, or similar).
- Strong troubleshooting and problem-solving skills.
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
Online reports may be submitted at oeo.utah.edu
For more information: ;/strong>
To inquire about this posting, email: or call .
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.