Overview
On Site
USD 57.00 - 67.00 per hour
Full Time
Skills
Storage
IDS
IPS
Technical Support
Business Operations
Experience Design
Mentorship
Infrastructure Architecture
Wireless Networking
Documentation
Network Design
Network Security
Repair
Testing
Computer Networking
LAN
WAN
Optical Fiber
Computer Hardware
Cabling
Preventive Maintenance
IT Infrastructure
Vendor Management
Service Level Management
Finance
Call Center
Communication
Corrective And Preventive Action
Facets
Information Security Management System
Customer Satisfaction
Continuous Improvement
Accountability
Performance Improvement
Network Engineering
Routers
Wireless Communication
Meraki
Server Administration
Cisco UCCE
DNA
Cisco
Cisco Certifications
Telecommunications
MPLS
ISP
Routing
Switches
TCP/IP
DNS
Dragon NaturallySpeaking
Routing Protocols
Border Gateway Protocol
CheckPoint
Firewall
Load Balancing
System Administration
VoIP
PBX
SIP
Messaging
Servers
Network
Management
Taxes
Life Insurance
MI
Marketing Intelligence
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
**MUST ALREADY RESIDE IN MICHIGAN- cannot work Corp-to-Corp**
Description
Responsible for designing, building and delivering a stable, secure, and efficient network, telecom, and storage infrastructure environment for our client's business operations. Dispenses technical advice, guidance, and direction to other IT team members to mentor and build depth with the team. You are to promote the interfacing and control of the organization's present technology and the dissemination of technical information throughout the organization. To be successful you will need to be a technology visionary and advocate.
The position will provide Architecture, Engineering and Administration duties of circuits, routers, switches, firewalls, Wireless, IDS/IPS, phone system, and other technical support functions to support business operations.
KEY JOB RESPONSIBILITIES:
Experience design engineer aiding in the development and maintenance of technical standards and architectural blueprints.
Mentor to less experienced team members and others throughout the company. Be that advocate that can easily and willingly explain technical issues in non-technical terms.
Network LAN/WAN infrastructure design, implementation, and support including switches, routers and associated carrier services.
Voice system administration and support, including applications.
Maintain both highly secure business wireless networks and open public access networks for member\team member access.
Documentation of network infrastructure and standards and practices.
Installation, configuration, and maintenance of LAN/WAN infrastructure, network security, and servers
Troubleshoot, repair, maintain, install and perform testing on network peripherals, data communication and computer network systems. Assemble, install, configure and test units of LAN and WAN requiring use of standard upgrades/protocols
Maintain fiber, copper networks, and troubleshoot problems reported.
Install software, patches and upgrades for network hardware as needed to ensure security and stability.
Responsible for working with vendors to install low voltage cabling as necessary for projects, business growth, or employee moves.
Perform preventative maintenance on all data communication and/or peripheral equipment. Test and adjust to appropriate standards
Attain and maintain a reliable technology infrastructure for the credit union that results in a high degree of information protection, ease of access, and integrity of member information, as well as maximizing the use of current technology to enhance internal business procedures.
Vendor Management including key relationships, contracts, and service level management.
Learn basic functionality of our financial system as it relates to networks, servers, call center and peripheral appliances.
Must possess strong oral and written communication skills.
Must be willing to perform 2nd level On Call responsibilities after hours and on weekends as part of a 24x7x365 on call support team.
Support the IT Operational processes, change, incident and problem.
Occasional after-hours work as necessary
Actively participate in continuous improvement and corrective action activities
Perform other duties as assigned
Demonstrates continues Improvement: Service Quality, Monitoring, Process efficiencies.
Keeping abreast of industries technological solutions and strategically positioning them to take advantage.
Ensures the Code of Conduct, Core Values, Isms and other aspects of the culture are upheld and encouraged by all team members within the team. Be an advocate of their culture, supporting diversity, philosophy and other Credit Union initiatives. Fosters a positive image of their via professional representation in all contacts and complies with all of their mission and vision goals. Reflects each of the Credit Union's "Isms" in daily job performance.
Becomes/is an advocate of the organization, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our "ISMs" in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only.
CORE COMPETENCIES:
Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes and improvements; manages implementation effectively; demonstrates the emotional strength to manage the anxiety of change; learns from mistakes and successes; uses the inputs and ideas of others as stimuli for change. Focuses on the "possibilities" rather than the "obstacles" to success.
Seeks advice from anyone in the company; openly operates across lines of business to accomplish organization objectives, especially going to any level that is appropriate to solve or address issues; is cross-functional, and values team success greater than individual success. Creates an open atmosphere; is non-controlling, trustworthy, empathetic; and encourages, supports and accepts the boundary less behavior of their staff; assumes that others are well-intentioned; views the company as an entire team rather than as individual lines of business and cares more about the organization's success than individual success.
Believes in the power and synergistic value of teams; equates personal success with team success; focuses on team accomplishment and recognition rather than personal recognition. Remains optimistic and enthusiastic toward work and others, despite obstacles and setbacks.
Is committed to total client satisfaction; thinks things through from the client's perspective; regularly seeks client feedback and adjusts actions to provide continuous improvement and value to the client; is immediately responsive to client concerns; is a trusted advisor to clients and earns client loyalty by providing products/services to meet the client's needs
Believes in doing things right the first time; has strong commitment to completeness and accuracy of work; has high work standards and holds self-accountable for meeting the performance expectations of customers and clients, and performing at the highest level; is committed to continuous performance improvement
Skills
Network engineering, Firewall, Router, Cisco routers, Cisco switches, Switches, Wireless, CCNP, Meraki, Cisco DNA, server support, VoIP, UCCE
Additional Skills & Qualifications
Nice to have skills:
VOIP experience (UCCE)
Cisco DNA
QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in a related field or the equivalent combination of education/certifications and experience.
Advanced Cisco knowledge consistent with CCNP certification. CCNP certification Preferred.
8+ years of progressive Network and Security experience.
Familiarity with Telecommunications services (MPLS, ISP services, voice services, etc.)
Expert knowledge of Routing, Switching, TCP/IP and DNS. Expert knowledge of routing protocols including BGP.
Expert knowledge of firewall systems, both stateful and stateless. Checkpoint Firewall experience preferred.
Knowledge of web filter and load balancer design, setup and support.
Ability to effectively present information in one-on-one and small group situations to team members and management of the organization
Voice systems administration and support (VoIP, PBX, SIP, Queues, and Unified Messaging).
Candidate should have general (or administrative) knowledge of servers and how they integrate in with the network environment.
Ability to work under pressure and within specific guidelines
Ability to manage multiple projects with multiple priorities, coordinates internal and external vendors, and communicates to management.
Pay and Benefits
The pay range for this position is $57.00 - $67.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Southfield,MI.
Application Deadline
This position is anticipated to close on Sep 2, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description
Responsible for designing, building and delivering a stable, secure, and efficient network, telecom, and storage infrastructure environment for our client's business operations. Dispenses technical advice, guidance, and direction to other IT team members to mentor and build depth with the team. You are to promote the interfacing and control of the organization's present technology and the dissemination of technical information throughout the organization. To be successful you will need to be a technology visionary and advocate.
The position will provide Architecture, Engineering and Administration duties of circuits, routers, switches, firewalls, Wireless, IDS/IPS, phone system, and other technical support functions to support business operations.
KEY JOB RESPONSIBILITIES:
Experience design engineer aiding in the development and maintenance of technical standards and architectural blueprints.
Mentor to less experienced team members and others throughout the company. Be that advocate that can easily and willingly explain technical issues in non-technical terms.
Network LAN/WAN infrastructure design, implementation, and support including switches, routers and associated carrier services.
Voice system administration and support, including applications.
Maintain both highly secure business wireless networks and open public access networks for member\team member access.
Documentation of network infrastructure and standards and practices.
Installation, configuration, and maintenance of LAN/WAN infrastructure, network security, and servers
Troubleshoot, repair, maintain, install and perform testing on network peripherals, data communication and computer network systems. Assemble, install, configure and test units of LAN and WAN requiring use of standard upgrades/protocols
Maintain fiber, copper networks, and troubleshoot problems reported.
Install software, patches and upgrades for network hardware as needed to ensure security and stability.
Responsible for working with vendors to install low voltage cabling as necessary for projects, business growth, or employee moves.
Perform preventative maintenance on all data communication and/or peripheral equipment. Test and adjust to appropriate standards
Attain and maintain a reliable technology infrastructure for the credit union that results in a high degree of information protection, ease of access, and integrity of member information, as well as maximizing the use of current technology to enhance internal business procedures.
Vendor Management including key relationships, contracts, and service level management.
Learn basic functionality of our financial system as it relates to networks, servers, call center and peripheral appliances.
Must possess strong oral and written communication skills.
Must be willing to perform 2nd level On Call responsibilities after hours and on weekends as part of a 24x7x365 on call support team.
Support the IT Operational processes, change, incident and problem.
Occasional after-hours work as necessary
Actively participate in continuous improvement and corrective action activities
Perform other duties as assigned
Demonstrates continues Improvement: Service Quality, Monitoring, Process efficiencies.
Keeping abreast of industries technological solutions and strategically positioning them to take advantage.
Ensures the Code of Conduct, Core Values, Isms and other aspects of the culture are upheld and encouraged by all team members within the team. Be an advocate of their culture, supporting diversity, philosophy and other Credit Union initiatives. Fosters a positive image of their via professional representation in all contacts and complies with all of their mission and vision goals. Reflects each of the Credit Union's "Isms" in daily job performance.
Becomes/is an advocate of the organization, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our "ISMs" in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only.
CORE COMPETENCIES:
Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes and improvements; manages implementation effectively; demonstrates the emotional strength to manage the anxiety of change; learns from mistakes and successes; uses the inputs and ideas of others as stimuli for change. Focuses on the "possibilities" rather than the "obstacles" to success.
Seeks advice from anyone in the company; openly operates across lines of business to accomplish organization objectives, especially going to any level that is appropriate to solve or address issues; is cross-functional, and values team success greater than individual success. Creates an open atmosphere; is non-controlling, trustworthy, empathetic; and encourages, supports and accepts the boundary less behavior of their staff; assumes that others are well-intentioned; views the company as an entire team rather than as individual lines of business and cares more about the organization's success than individual success.
Believes in the power and synergistic value of teams; equates personal success with team success; focuses on team accomplishment and recognition rather than personal recognition. Remains optimistic and enthusiastic toward work and others, despite obstacles and setbacks.
Is committed to total client satisfaction; thinks things through from the client's perspective; regularly seeks client feedback and adjusts actions to provide continuous improvement and value to the client; is immediately responsive to client concerns; is a trusted advisor to clients and earns client loyalty by providing products/services to meet the client's needs
Believes in doing things right the first time; has strong commitment to completeness and accuracy of work; has high work standards and holds self-accountable for meeting the performance expectations of customers and clients, and performing at the highest level; is committed to continuous performance improvement
Skills
Network engineering, Firewall, Router, Cisco routers, Cisco switches, Switches, Wireless, CCNP, Meraki, Cisco DNA, server support, VoIP, UCCE
Additional Skills & Qualifications
Nice to have skills:
VOIP experience (UCCE)
Cisco DNA
QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in a related field or the equivalent combination of education/certifications and experience.
Advanced Cisco knowledge consistent with CCNP certification. CCNP certification Preferred.
8+ years of progressive Network and Security experience.
Familiarity with Telecommunications services (MPLS, ISP services, voice services, etc.)
Expert knowledge of Routing, Switching, TCP/IP and DNS. Expert knowledge of routing protocols including BGP.
Expert knowledge of firewall systems, both stateful and stateless. Checkpoint Firewall experience preferred.
Knowledge of web filter and load balancer design, setup and support.
Ability to effectively present information in one-on-one and small group situations to team members and management of the organization
Voice systems administration and support (VoIP, PBX, SIP, Queues, and Unified Messaging).
Candidate should have general (or administrative) knowledge of servers and how they integrate in with the network environment.
Ability to work under pressure and within specific guidelines
Ability to manage multiple projects with multiple priorities, coordinates internal and external vendors, and communicates to management.
Pay and Benefits
The pay range for this position is $57.00 - $67.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Southfield,MI.
Application Deadline
This position is anticipated to close on Sep 2, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.