FCRM Technical Implementation Consultant

Job Description:

Job Title: FCRM Implementation Consultant

Location: 100% Remote

Type: Full Time with Infinite Computer Solutions

Job Overview:

As an FCRM Implementation Consultant, you can look forward to:

1. Prioritizing client business requirements
2. Coordinating with or serve as the project manager depending on the complexity of the project
3. Conducting interviews and analyzes projects to gain in-depth understanding of customer needs
4. Applying basic business knowledge and understanding of Client s systems to translate client s requirements and needs into detailed system specifications and process recommendations
5. Leading complex new FCRM AML, Fraud and Real Time product implementation and upgrade engagements with clients
6. Engaging with internal Datacenter Application Operations, Security, Firewall, Data Base Administrators and other collaborative teams to ensure all hardware and application requirements are in place for a successful deployment
7. Submitting any internal forms and requests in a timely manner for firewall updates or other applicable tasks for proper server communication protocols
8. Providing data and analysis to identify workflow and business efficiencies, alternatives and gaps
9. Gathering, analyzing and documenting current practices, workflows and business needs
10. Configuring application parameters in several systems to meet client business requirements
11. Ensuring validation and testing of the solutions against business requirements
12. Developing and delivering client training
13. Providing written detailed project summary reports
14. Reviewing requirements from clients in relation to their business practices, and translate that information into system requirements, specifications and settings for software applications.
15. Identifying and managing relevant project related issues for the assigned FCRM applications. Communicating progress and any potential problems to manager for awareness and/or resolution.
16. Developing and maintaining appropriate project artifacts, applying SDLC methodologies as appropriate.
17. Completing all administrative duties (i.e. Clarity time reporting, expense diaries, etc.) as dictated by department policies.
18. Maintaining the highest professional standards in all internal and client related activities

Preferred Qualifications for Consideration:

• Bachelor s degree or equivalent required
• Proficiency with MS Office Suite
• Proficiency in use of SQL

• Proficiency in SQL Scripting
• Ability to interpret SQL DB Structure and Tables
• Proficient in SOAP Messaging

• Knowledge of API / Web Services integration
• Solid experience in analyzing and solving complex technical problems.
• Previously facilitated collaborative work sessions within teams and across teams both internally and client facing.
• Analytical skills to assess client business need, identify solutions, and manage requirements across multiple projects.
• Strong self-motivation with excellent time management skills, effectively managing multiple project assignments simultaneously to meet deadlines
• Excellent communication (written and verbal) and presentation skills to facilitate participation in requirements gathering and training sessions
• Strong organizational and interpersonal skills with good follow-up skills and attention to detail. Exercise appropriate judgment/decision making skills to ensure client success.
• Flexibility to work after hours and some weekends as needed
• Travel willingness to travel as needed depending on client requests up to 20%

Preferred Qualifications:

• Customer service experience
• Knowledge and experience using Client s software solutions is preferred
• Knowledge of Client s s FCRM Financial Crimes Risk Management Software Suite of products
• Ability to learn key aspects of various Client s software applications to consult with clients effectively
• Financial industry experience is beneficial
• BSA and AML industry related knowledge and experience
• Knowledge of SDLC methodologies such as waterfall and/or RUP preferred
• Knowledge of Clarity Project Management Software
• Knowledge of financial services industry information systems preferred.
• Knowledge of Anti Money Laundering and Fraud Prevention Industry preferred
• Experience with and knowledge of Client s s Bank Solutions and Credit Union core banking systems
• Experience with Client s s Cognos Business Analytics and Snowflake Software Solution is beneficial