Technical Business Analyst

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Business Analyst

What does a successful Technical Business Analyst do at Fiserv?

A successful Technical Business Analyst at Fiserv collaborates with clients and internal teams to implement software solutions tailored to clients' needs, ensuring reliability and effectiveness. You will collaborate with stakeholders to define business requirements, design specifications, and ensure successful deployments. With responsibilities in client upgrades, software development, and test automation, you will support Fiserv clients serviced at a Fiserv data center. Your role will help ensure our products align with business objectives and deliver exceptional value to our clients.

What you will do:

• Collaborate with clients on upgrades and modifications to ensure their business needs are met.
• Define and document comprehensive business requirements.
• Facilitate requirement workshops to gather and analyze client needs.
• Write design specifications and develop workflow charts and diagrams.
• Provide client support during deployment and implementation phases.

What you will need to have:

• 5 years of experience in business analysis or a similar role.
• 5 years of experience defining business requirements and writing design specifications.
• 5 years of experience with test automation and designing and executing test cases, including system and user acceptance testing.
• Bachelor's degree in computer science, Engineering, or a related field, and/or equivalent military experience.

What would be great to have:

• 5 years of experience working in an Agile/Scrum development environment.
• 5 years of experience with workflow charting and diagramming tools.
• 5 years of experience with the Fiserv/Signature International core banking system and related Fiserv products.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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