BT EPM Architect

Role: BT EPM Architect
Contract
Hybrid – Boston MA or Atlanta GA

Important update:
PM in both windows and mac
This role is not for privilege access management experience - Needs to be EPM
Must have designed and implemented EPM on windows and mac - 5 years experience on mac as well as windows 

Hybrid - can be remote but has to be able to go into office as needed (maybe 1-2 times a month) 

Job Description/ Responsibilities
• Apply industry and company’s security knowledge, policies, standards, and practices.
• Document support procedures to minimize end-user impact and ensure BeyondTrust Endpoint Privilege Manager (EPM), also formerly called Avecto acts as a transparent security control for our end user population
• Act as a third line technical escalation for 2nd line resolver teams.
• Proactive and reactive problem root cause analysis and resolution
• Continuously improve services based on input from a diverse network of internal and external stakeholders and technology teams as well as the IT industry at large.
• Collect, analyze EPM event data, and provide meaningful recommendations to improve the current policy configuration
• Analyze end-user feedback, update and test EPM policies accordingly.
• Generating and maintain documentation such as technical requirement specification, use cases, architecture Visio diagrams, brain maps, roadmap, technical strategy presentations, High level design and low-level design for BeyondTrust Privilege Manager infrastructure
• Ensure SLA’s and KPI’s are measured, and targets met.
• Prepare and review regular status reports and statistics
• Maintaining API integration solutions based on PowerShell/Bash/Python scripting, SQL language, REST, XML, etc.
• Maintain the BeyondTrust product throughout its lifecycle.
• Extensive design and implementation experience in BeyondTrust Endpoint Privilege Manager involving Windows and MAC devices.
• Critical Thinking – you analyse facts, evidence, observations, and arguments to form hypothesis and practical approaches to testing them
• Well-honed communication and influencing skills, including the ability to articulate complexity at an audience appropriate level and to negotiate and gain consensus amongst all involved parties where competing priorities exist
• Strong problem-solving skills including the ability to clearly define the problem and identify potential solutions that consider its broader impact
• Effectively handling difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
• Working in a scaled Agile and matrix-managed environment with self-sufficiency, strong work management, organizational and planning skills
• Working in scaled Agile teams
• IT and Security related certifications (CISSP, CCSP, ITIL Foundations etc.)
• Avecto / BeyondTrust Privilege Manager Certification or equivalent
• Strong knowledge on enterprise configuration management tools such as Group Policy Configuration, SCCM, Intune and JAMF
• Implementing and maintaining SAAS solutions and integrations