Field Service Technician

We are seeking a dedicated and skilled Field Service Technician to provide exceptional technical support in a remote capacity. This role offers the opportunity to work with cutting-edge medical imaging technology while ensuring optimal performance and customer satisfaction.

Responsibilities

• Deliver on-site and remote technical support for medical imaging systems, ensuring minimal downtime.
• Diagnose and resolve hardware and software issues using manufacturer documentation and diagnostic tools.
• Perform preventative maintenance to enhance system reliability.
• Install, configure, and relocate medical imaging equipment according to specifications.
• Communicate effectively with healthcare professionals to understand their technical needs.
• Maintain accurate records of service activities and ensure compliance with health and safety regulations.

Skills

• Proven experience in technical support or field service roles, particularly in healthcare settings.
• Strong troubleshooting skills for both hardware and software issues.
• Excellent communication and interpersonal skills to foster customer relationships.
• Ability to work independently and manage time effectively in a remote environment.

Preferred Skills

• Experience with medical imaging systems, particularly in radiology and cardiology.
• Familiarity with compliance standards and documentation practices in healthcare.
• Technical certifications related to imaging technology or IT support.

We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and empowered to contribute their unique perspectives.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.