Customer & Commercial Communications Advisor

Overview

Remote
Up to $40.5
Full Time

Skills

Analytics
Artificial Intelligence
Attention To Detail
Bilingual
Project Management
Proofreading
Management
Manufacturing
Messaging
Microsoft Office
Microsoft SharePoint
Customer Communications
Editing
FOCUS
Intranet
Leadership
Life Sciences
Reporting
Stakeholder Communications
Technical Drafting
Version Control
Writing
Distribution
Content Development
Communication

Job Details

We are seeking a Customer & Commercial Communications Advisor to support the Senior Manager of Communications in executing customer and stakeholder communications across a global business. This role is highly execution-focused, with an emphasis on drafting, coordinating, and delivering clear, timely, and consistent communications.

The Advisor will work closely with leadership and stakeholders across 108 countries, simplifying complex technical content into accessible messaging. For the right candidate, this role offers the potential to transition into a full-time position in 2026.

Key Responsibilities

  • Draft and deliver customer- and stakeholder-facing communications, including emails, FAQs, talking points, and intranet/web updates.

  • Support the execution of commercial communications tied to business initiatives and priorities.

  • Manage timelines, approvals, version control, and deliverables for communications projects.

  • Partner with internal stakeholders and senior leaders to ensure message accuracy, alignment, and consistency.

  • Track, measure, and report on communication effectiveness.

  • Support communications for events, specialty groups, and strategic workstreams.

  • Leverage AI tools (where appropriate) for drafting, editing, and analytics.

Qualifications

  • 4 7 years of communications experience, ideally with a focus on commercial or customer communications.

  • Excellent writing, editing, and proofreading skills, with a proven ability to craft executive-level messaging.

  • Strong ability to interpret and simplify technical or scientific content for broad audiences.

  • Demonstrated success executing deliverables in fast-paced, deadline-driven environments.

  • Strong organizational and project management skills.

  • Collaborative, detail-oriented, and comfortable working with ambiguity and senior executives.

  • Proficiency in Microsoft Office, SharePoint, and email campaign platforms.

  • Familiarity with AI tools for content development, editing, or analytics is a plus.

  • Experience in life sciences, manufacturing, or distribution (preferred).

  • Global communications experience and/or bilingual skills (preferred).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Juno Search Partners