Manager, Business Analysis

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".

About this Position

The Manager will be primarily responsible for serving as team leader and mentor. Acting as the lead in communicating changes from projects that impact the organizational role to contribute to Primerica's Enterprise Transformation deliverables.

Manages team of Business Analysts, Project Managers and QA testers. Provides support and guidance for the Enterprise Solution Delivery Team across all lines of business. The Manager meets with stakeholders and decision makers to capture project request and prioritizes projects. The Manager then works with IT to get resource allocations and timeline estimates to align with stakeholder priorities. The deliverables for this role will be change management for the organization based on the projects the team is working on.

Candidates must live in Metro Atlanta Area

Salary up to $130K

Hybrid Role, 2 days in office 3 remote

Responsibilities & Qualifications

The Manager will be primarily responsible for serving as team leader and mentor. Acting as the lead in communicating changes from projects that impact the organization

• Team manager, with a consistent record of supporting complex, business-impacting projects. Manages ESD portfolio of projects and programs.
  
• Works with IT to align on priorities, business needs and timelines to deliver.
  Skillfully implement process improvements, alignments, and integrations and define metrics to measure the performance of improved workflows
  
• Responsible for leading and managing change initiatives to ensure successful implementation and adoption within the organization. This includes developing change management strategies, establishing communication plans, and providing support to stakeholders throughout the change process.
  
• Maintains regular monthly meetings with stakeholders and senior management to review project list and assign departmental priorities to each project. Assigns analyst and QA resources to prioritized projects according to departmental priorities.
  
• Creates communications and training for Change management as it impacts people, process and technology
  

REQUIRED SKILLS

• 5-7 years' experience delivering software using an agile framework (e.g. Scrum, SAFe, and Kanban) in a key Agile role such as a Scrum Master, Agile Coach, and/or Program Manager/Project Manager
  
• CSM certified (nice to have)
  
• CBAP or PMP or PMI-ACP certified (nice to have)
  

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communicator - verbal and written
  
• Bachelor's degree in Business, Computer Science, or related field or equivalent combination of industry related professional experience and education
  
• Experience with OCM change management and risk mitigation strategies
  

RESPONSIBILITIES

• Act as a manager, coach, and/or a facilitator for the change program, which may consist of multiple project and product teams
  
• Remove roadblocks that could impede delivery of key program deliverables
  
• Ensure adherence of application of Agile methods and practices
  
• Collaborate with Stakeholders, Product Managers, Product Owners and other key stakeholders to help maintain progress towards program objectives
  
• Assessing change readiness at an organizational and people level.
  
• Identifying, planning and coordinating activities to build/increase change readiness.
  
• Assessing stakeholders and planning engagement.
  
• Creating and implementing communication plans.
  
• Align with stakeholders on training, visioning, road-mapping, and release planning
  

SOFT SKILLS

• Strong facilitation, communication (written and verbal), interpersonal, and negotiation/influential
  
• Excellent listener and mentor with outstanding conflict-resolution skills and the ability to work in collaborative environments
  
• Ability to understand technical issues
  
• Strong analytical and problem-solving skills with a high attention to detail and lean thinking
  
• Ability to communicate effectively with all levels of the organization
  
• Predisposition towards patience and tolerance
  
• Comfortable and articulate in challenging change management scenarios, knowing when to insert themselves and when to fade back
  

• Ability to understand the program objectives, vision and KPIs to help drive key program initiatives to completion
  
• Experience creating and facilitating Agile training / workshops
  
• Experience working with large, small, remote, and co-located agile teams
  
• Knowledge and/or experience with widely successful Agile practices: User story development and estimation, Five Levels of Agile Planning, Continuous Integration and Continuous Deployment, Automated Testing, etc.
  
• Experience with common processes and tools that support Agile methodologies
  
• Lifecycle (preference), CA Agile Central, Jira, etc. as well as traditional PM tools such as Microsoft Project
  
• Experience in the use of scaling methods such as SAFe, or industry equivalents
  
• Experience in traditional SDLC methodology
  
• Knowledge in financial services industry
  

#Dice

#LI-SH1

FLSA status:
This position is exempt (not eligible for overtime pay):
Yes

Our Benefits:

• Day one health, dental, and vision insurance
  
• 401(k) Plan with competitive employer match
  
• Vacation, sick, holiday and volunteer time off
  
• Life and disability insurance
  
• Flexible Spending Account & Health Savings Account
  
• Professional development
  
• Tuition reimbursement
  
• Company-sponsored social and philanthropy events
  

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.