P21 Support/ Developer

  • Pewaukee, WI
  • Posted 1 day ago | Updated 10 hours ago

Overview

Remote
On Site
USD 50.35 - 58.30 per hour
Full Time

Skills

Process Improvement
Customization
Wireless Communication
Mobile Devices
Knowledge Base
IT Operations
Procurement
Inventory
Warehouse
Dashboard
Collaboration
Epicor
System Administration
Management
Communication
Microsoft SQL Server
Microsoft Power BI
Crystal Reports
Data Analysis
Reporting
Electronic Data Interchange
Scripting
Configuration Management
Business Process
Documentation
Enterprise Resource Planning
Customer Relationship Management (CRM)
Business Operations
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are looking for an experienced ERP/CRM Developer to join our team in Pewaukee, Wisconsin. This Contract-to-permanent position will play a critical role in supporting and enhancing our Epicor Prophet 21 system and related technologies. The ideal candidate will possess strong technical expertise and be adept at identifying opportunities for process improvement while providing excellent support to end users.

Responsibilities:
Provide first-line support for Prophet 21-related issues, utilizing Freshservice to manage and resolve tickets efficiently in collaboration with developers.
Analyze business processes, gather user requirements, and document findings to recommend enhancements for Prophet 21 and its companion tools.
Manage user security configurations and address customization requests within Prophet 21 and supporting systems.
Optimize and maintain existing applications and infrastructure, including performing upgrades and custom development for Prophet 21.
Troubleshoot and support Wireless Warehouse operations, including resolving issues with Zebra handheld devices and Prophet 21 functionality.
Develop and maintain internal Knowledge Base documentation to ensure smooth IT operations.
Leverage expertise in Prophet 21 modules such as financials, procurement, inventory, planning, and warehousing to identify efficiencies and improve processes.
Assist in creating custom reports and dashboards using tools like Crystal Reports and Power BI.
Collaborate with cross-functional teams to ensure seamless integration and functionality of Prophet 21 and related systems.

Requirements

At least 5 years of experience working with Epicor Prophet 21, including daily system administration and management.
Strong ability to handle multiple priorities in a dynamic technical environment, with excellent planning and communication skills.
In-depth knowledge of Prophet 21 configuration, upgrades, and system functionalities.
Proficiency in Microsoft SQL Server, Power BI, and Crystal Reports for data analysis and reporting.
Familiarity with EDI processes and tools to support business operations.
Experience with client-side scripting, configuration management, and business process documentation.
Solid understanding of ERP and CRM systems, including their role in streamlining business operations.
Expertise in troubleshooting and resolving technical issues related to Prophet 21 and its companion technologies.

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