Overview
On Site
$45 - $50
Contract - W2
Contract - Independent
Contract - 6 Month(s)
Skills
Selenium
Testing
JavaScript
Test Cases
Automated Testing
Servicenow
Quality Assurance
Job Details
Job Description:-
Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions. This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
Must Have:-
- 3+ years of hands-on ServiceNow ATF testing.
- Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
Responsibilities:-
- Develop, document and maintain the test data, data validation, end to end testing flows.
- Design, develop, and maintain automated test scripts using ServiceNow ATF
- Create test cases based on functional and technical requirements
- Collaborate with developers, business analysts, and QA teams to validate functionality
- Analyze test results and report defects in a timely manner
- Participate in daily stand-ups, sprint planning, and other Agile ceremonies
- Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
- Develop reusable test templates for future automation initiatives
- Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
- Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
- Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
- Conduct regression testing using ATF across ServiceNow upgrades/releases
- Perform cross-browser testing and E2E user journey validation with external apps.
- Test REST/SOAP integrations and external data flows.
Required Qualifications
- 5 8+ years of QA;
3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC). - Strong automation experience (Selenium)
- Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
- Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
- 3+ years validating platform UI, Service Portal, Workspace UX.
- 2+ years experience with Agile/Scrum methodologies.
- Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications
- ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
- CI/CD experience (GitHub/Jenkins/Azure DevOps)
- Experience with domain-separated instances
- Prior experience in large-scale ServiceNow implementation projects
- Scripting experience with Python, JavaScript, etc.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.