Network Infrastructure Engineer (Contract-to-Hire)

Location: Cool Springs/Franklin, TN (Hybrid: ~3 days onsite during contract)
Type: 6-month CTH • Full-time • Target start: Nov 3 (shadow for ~2 weeks)
Travel: Occasional same-day drives to nearby facilities (no overnights)

Why This Role

Join a stable, low-turnover IT org led by a VP who’s grown internally over 26 years. You’ll be his right hand—backing up network operations across ~46 sites and getting hands-on with Fortinet gear and a Mitel VOIP environment. Supportive leadership, practical scope, and real growth runway.

What You’ll Do

• Networking (?60%)

  • Support Fortinet firewalls/switches across a multi-site WAN/LAN (SD-WAN, VPNs, VLAN triage).

  • Use centralized management (e.g., FortiManager GUI) to push updates, profiles, and configs.

  • Stand up smaller/full sites as needed; monitor circuits and network health (Auvik/ControlUp or similar).

• VOIP (?40%)

  • Handle phone hardware swaps and basic config (call trees, reroutes) in a Mitel environment.

• General

  • Partner with an outsourced L1 help desk and a small local infra team (incl. VMware specialist).

  • Work remotely with end users via phone; escalate to vendors/partners when needed.

  • Keep system info current; patch/upgrade as required.

Must-Haves

• 1+ year troubleshooting end users over the phone (not just deskside).

• 1+ year with switches/routers/firewalls; exposure to Fortinet strongly preferred.

• Comfort with VPN tunnels, SD-WAN, VLAN basics and following runbooks/scripts.

• Some VOIP exposure (or clear willingness/aptitude to learn).

• Working knowledge of Microsoft/AD/Win10; remote tools; basic network mapping.

• Clear, concise communication; self-starter who knows when to loop in leadership.

Nice-to-Haves

• Fortinet stack experience (FortiGate, FortiSwitch, FortiAP, FortiManager).

• Experience with monitoring platforms (Auvik, ControlUp) and ticketing workflows.

• Certifications (Fortinet/CCNA) are a plus, not a must.

Workstyle & Schedule

• VP is onsite 5 days/week; expect ~3 days onsite during the contract for ramp and shadowing.

• Busy periods on install/turn-up days; otherwise normal full-time hours.

Interview Process

1. Phone/Teams with VP of IT Security & Networking

2. Onsite for team/fit (meet the VP and the IT leader)

 

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.