Sr. Communications Specialist

Overview

On Site
USD0 - USD0
Contract - W2

Skills

Sr
Communications
Specialist

Job Details

Strategic Staffing Solutions is currently looking for a Sr. Communications Specialist for one of our largest clients in Detroit, MI!

Job Title: Sr.Communications Specialist
Duration: 6 months
W2 contract engagement, No c2c.
Location: Detroit, MI
Schedule: Hybrid, once per week.

Key Skills:


  • Excellent language, terms, and definitions skills related to technical writing skills
  • Digital web editing and copy writing related to information hierarchies, navigation and user interactions
  • Business and communications consulting and facilitation across multiple business silos

Engagement Description This role is to lead our plain language initiative. Our plain language glossary and do not use list, in collaboration with Corporate Editor, is the central truth for language standards across all communications channels.

We identify, research, recommend, and publish language standards based on 3 broad priorities:

1) Supporting new product/solutions launches;

2) Voice of the customer and call drivers;

3) Areas of clutter and jargon that create member experience confusion.

We work across business silos and closely with the research, digital, and communications teams. We do not create direct communication; our role is more of support, editing, and review to check for compliance with published standards.

Required Skills/Experience


  • Minimum of 5 years experience
  • Mastery of MS Office
  • Experience with SharePoint programming
  • Experience with Grammarly and similar writing/editing tools
  • Consulting and facilitation skills, ability to work across business silos
  • Experience in conducting user research (e.g., usability, card sorting, member panel testing)

Preferred Skills/Experience


  • Knowledge and experience in health care and health insurance.
  • Knowledge and experience in communications provide personal guidance, explanations of process and workflows, empathic writing of denial letters.
  • Attention to detail, ability to work independently, track files, project, and progress reporting

Education/Certifications:


  • Masters in Information Design, Communications, or related.

Beware of scams. S3 never asks for money during its onboarding process.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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