Overview
Skills
Job Details
Title: Senior Client Care Transformation / Senior GEN AI Lead Developer
Location: Austin, Texas - USA
Duration: Full Time with the client
Visa: Independent status consultants only apply
JD:
Senior with 10+ Years of Experience
AI/ML -Agentic AI, GEN AI Lead, Python, PyTorch, Java, LangChain, LLMs, Prompt Engineering, Retrieval Augmented Generation
Program/Project Overview
leveraging AI to improve the customer experience and productivity across the E2E customer service value chain, to completely transform Client Care through Digital & AI and achieve
Engagement Deliverable(s)
Work with Product Owner to review user stories and prepare Sprint plans
Code development and Unit testing as per standards
Perform code review before moving code to higher environments
Develop test cases, execute them
Leverage standard Testing best practice methodologies
Provide development support for UAT & Release testing and provide defect resolution