Overview
On Site
Hybrid
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Skills
Technical Support
Process improvement
IT consulting
Information Technology
Computer science
Microsoft Dynamics
Microsoft SQL Server
Microsoft Visual Studio
Dynamics
SANS
Enterprise resource planning
Customer relationship management
Oracle
Workday
Salesforce.com
Leadership
Coaching
Mentorship
Training
Automation
Microsoft
Microsoft IIS
ADFS
Microsoft Exchange
Job Details
Support Engineer - MS Dynamics
Qualifications:
If this job is a match for your background, we would be honored to receive your application!
Job Summary: Talent Software Services is in search of a Support Engineer - MS Dynamics for a contract position in Redmond, WA. Opportunity will be one year with a strong chance for a longterm extension.
Position Summary:
Client is seeking Technical Support engineers to join our client's Support organization. The ideal candidate will have hands-on experience supporting Dynamics 365 or similar ERP/CRM platforms,s like Oracle, Workday, Salesforce, etc.Primary Responsibilities/Accountabilities:
Response and Resolution
- You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
- Readiness
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- You engage with Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving product improvements
Qualifications:
- 5+ years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience.
- Microsoft Dynamics ERP Experience or a developer-focused background would be beneficial but not essential.
- Experience with other ERP/Platforms acceptable.
- In-depth knowledge of other Microsoft stack technologies would be appropriate instead (such as SQL Server, IIS, ADFS, Exchange, Visual Studio).
If this job is a match for your background, we would be honored to receive your application!
Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!