Overview
Remote
$25 - $30
Contract - W2
Contract - 12 Month(s)
10% Travel
Skills
Technical Writing
Warehouse Management
Job Details
Job Purpose:
We are seeking a highly skilled Technical Writer with deep domain knowledge in warehouse technologies including WMS, WES, WCS, automation, and robotics to join our growing team. Technical Writer will play a critical role in translating complex technical concepts into clear, concise, and user-friendly documentation for internal teams, customers, and partners.
Essential Duties and Responsibilities:
- Develop and maintain comprehensive documentation for:
- Warehouse Management Systems (WMS)
- Warehouse Execution Systems (WES)
- Warehouse Control Systems (WCS)
- Automated material handling equipment and robotics
- Create user manuals, API documentation, SOPs, installation guides, training materials, sales briefs, and release notes
- Collaborate with engineers, product managers, and operations teams to gather technical information
- Translate engineering specifications and system workflows into accessible content for technical and non-technical audiences
- Ensure documentation aligns with industry standards, regulatory requirements, and brand voice
- Manage documentation lifecycle using tools like Confluence, MadCap Flare, or DITA-based CMS
- Support product launches and system upgrades with timely documentation updates
Knowledge, Skills and Abilities Preferred:
- Bachelor s degree in Technical Communication, Engineering, Computer Science, or related field
- 3+ years of experience in technical writing, preferably in logistics, supply chain, or industrial automation
- Strong understanding of warehouse technologies (WMS, WES, WCS) and robotics integration
- Experience with Agile/Scrum environments and version control systems (e.g., Git)
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple projects simultaneously
Preferred Skills
- Familiarity with PLCs, SCADA systems, or IoT platforms
- Experience documenting RESTful APIs and data integration workflows
- Knowledge of safety and compliance standards in warehouse environments (e.g., OSHA, ANSI)
Working Conditions:
- Hybrid work environment with occasional travel to customer sites or facilities.
- Collaboration across office, warehouse, and manufacturing settings.
- Working in office, warehouse, and manufacturing facilities.
- Working in a stationary position for an extended period.
- Moving or traversing for an extended period.
- Occasional ascending and descending scaffolding and/or mezzanines.
- Operating computers for an extended period.
- Possible exposure to noise levels exceeding recommended DBA levels.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.