Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
Health Care
Customer Relationship Management (CRM)
Data Science
Collaboration
Cloud Computing
Machine Learning (ML)
Google Cloud Platform
Google Cloud
Microsoft Azure
Algorithms
Research
Regulatory Compliance
Privacy
Artificial Intelligence
Job Details
Summary
As an AI engineer, you will be in charge of designing and implementing AI capabilities for a Contact Center platform in a Healthcare Payer enterprise. You will work closely with Cloud and Machine Learning engineers, as well as the CRM development team to ensure the proper integration of AI technologies into the platform. You will be responsible for the strategy, design, implementation, and maintenance of AI solutions.
This role requires a highly skilled professional with a deep understanding of AI technologies and the ability to collaborate effectively with a diverse team. The ideal candidate will have a strong background in data science and a proven track record in the industry.
Responsibilities
Design and develop AI applications and infrastructure for the Contact Center platform.
Collaborate with Cloud and Machine Learning engineers, as well as the development team to ensure seamless integration of AI technologies.
Stay current with the latest AI trends and technologies, especially Google Google Cloud Platform or Azure AI for Contact Center
Create and maintain AI models and algorithms.
Conduct AI research to improve existing systems and develop new technologies.
Identify opportunities for AI solutions within the organization and propose strategic plans.
Train team members and stakeholders on AI and its applications.
Ensure compliance with data privacy regulations in AI applications.
Monitor the performance of AI systems and make necessary adjustments.
Experience in agentic architecture-based implementations and advanced Retrieval Augmented Generation.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.