Overview
Skills
Job Details
Remote.
Long term, ongoing roles. 1 year++
Rates: $40/hr on C2C
There is OT as per the below schedule-
2 resources with a Security background that are also familiar with Azure NSG. A
zure and the NSG inside will be their primary responsibility for our DORA Compliance project (Digital Operational Resilience Act) F
FortiGate firewall will be a secondary skill to bolster our existing team.
They will work within our NOC on the same 12 hour shift as the other engineers.
Work schedule 12 hr. shift 8A-8P
Week one workdays M, Tu, Fri, Sat Sun
Week 2 workdays Wed, Th
The role of a Network Security Operations Engineer is responsible for the Day to Day availability of the production network Security environment which includes all aspects of the corporate Firewalls, Proxies and Intrusion Protection & Detection and DDOS capabilities. The candidate will work closely with a mixture of Internal and External resources to provide Level 2 support. The successful candidate will require experience in multinational environments and with the specific technologies used to deliver the associated services for Munich RE. This is a technical position requiring both strong technical knowledge in conjunction with demonstration of ownership.
Key functions include:
- Providing second-level network Incident Management and Patch management for zScaler and Firewalls
- Be an escalation resource for Azure environments and related technologies.
- Participating and at times leading Major Incident conference calls and can identify required resources. Provide full Root Cause Analysis for any production outages.
- Implementing repeatable move, add, changes for security and proxy services.
- Responsible for Lifecycle implementation projects and building support documentation.
- Functioning as a point of contact for other engineers for Incidents and Changes.
- Employing production monitoring tools to ensure that all systems are running and available.
- Ensuring effective communication to internal customers.
Qualifications
MUST HAVE REQUIREMENTS (SKILLS / EXPERIENCES) FOR THE ROLE:
- 3 yrs experience in IT Network Operations
- Experience with Firewall and Proxy platforms such as zScaler, Fortinet, Azure NSG
- 3+ years of hands-on experience with Azure-focused infrastructure, including IaaS, PaaS, and SaaS solutions.
- Expertise in Windows Server management, networking(NSG), load balancing, and storage.
- Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday
- Experience with working as part of a Global 24*7 support model
- Strong customer service skills. Good temperament, ability to handle stressful situations, and provide customer-facing support in a professional manner.
PREFFERED (SKILLS / EXPERIENCES) FOR THE ROLE:
- Proficiency in Fortinet and zScaler
- Familiarity with IT governance standards and compliance including ITIL and SOC
- Strong understanding of cloud architecture, networking, and security.
- Ability to produce and present technical information to both technical and non-technical personnel
- Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday
- Experience in automation using PowerShell; additional IaC experience is a bonus.