Senior Platform Architect- ServiceNow

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

ServiceNow
Catalog Builder
ITSM
ITOM
ITAM
Flow Designer
Integration Hub
API integrations

Job Details

Overall 14+ years experience.

Responsibilities:

- De-customize ServiceNow catalog items to ensure alignment with Out Of The Box (OOTB) standards.

- Utilize Catalog Builder to create and manage service catalog items.

- Design and implement workflows using Flow Designer.

- Develop and maintain decision tables to support automated decision-making processes.

- Work with ServiceNow Integration Hub, REST/SOAP web services, and APIs.

- Provide architectural solutions and design for various ServiceNow projects.

- Perform data migration and transformation within ServiceNow.

- Conduct thorough testing and validation of catalog items and workflows.

- Provide training and support to end-users and team members as needed.

Qualifications:

- Extensive experience in ITSM, ITOM, and ITAM modules.

- Strong understanding of ServiceNow architecture and design principles.

- Proficiency in designing and implementing ServiceNow solutions.

- Experience with ServiceNow Integration Hub and API integrations.

- Knowledge of data migration and transformation processes within ServiceNow.

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