Experience: - Implements projects in the areas of LAN connectivity, integration, data security, performance, support and training. May also be responsible for voice and data services on various platforms
- Responsibilities:
- Evaluate LAN hardware, software and services to support Division requirements for connectivity, integration, data security and performance
- Install/Test new software and hardware
- Work with Facilities Department on office and equipment moves
- Manage VPN access, pagers, cabling and connectors installation
- Support and train end users in all shift production atmosphere and support weekend work as needed
- Provide support of Windows backend services (email, DNS, DHCP, etc.) and Network Hardware
- Work with designs and programs for Software applications
- Perform software maintenance including upgrades, configuration changes and patches
- Maintain backups and backup procedures
- Support LAN performance analysis and forecasting
- Manage data, including archival/removal or outdated/unused files
- May work with external customers relative to installing customer networks
- Coordinate the evaluation, recommendation and procurement for hardware and software
- Assist users in daily network problems
- Optimize PC and LAN hardware/software configurations Support Inter-network connectivity
- Plan and implement Disaster Recovery
- Define and enforce Company Data Security policies
- Diagnose and find resolutions to hardware/software problems
- Establish LAN/Server Performance Analysis and Forecasting
- Assist in establishing and implementing LAN policies, procedures and standards
- Minimal travel may be required for training purposes, approximately 5% of which may include overnight travel
- All employees are responsible for the Quality of their work to ensure BEI meets or exceeds Customer Satisfaction.
- Other information:
- 3-5+ years of systems network experience
- Leadership position at a small site; Multiple or large site (600+ employees and associated revenue/customer base
- Ability to travel up to 20% of the time, including day, overnight and international travel, as required
- Proficient skills to trouble shoot, interpret, analyze and implement improvements to all network issues
- Effective organization and prioritization skills
- Effective interpersonal skills
- Proven ability to complete projects in a timely manner
- Ability to support a 24/7 global business operation as required
- Demonstrate discretion, confidentiality, independent judgment and professionalism when representing the company
- Excellent written and verbal communication, as well as presentation skills
- Ability to work individually or in teams
- Understanding of and ability to use continuous improvement tools
- Ability to travel day and overnight, as required
- Participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
- Industry certifications a plus Comp TIA A+, Comp TIA Security +, Network+, Microsoft Certified desktop support
- Experience with Active Directory a plus
- Education:
- 4-year technology degree preferred, or equivalent combination of education and experience as approved by executive management
- Geographical Location: Texas: Austin
Must Have - LAN hardware, software and services
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