Senior Product Manager

Company Description

ControlExpert is a global leader in claims management and insurance technology solutions. We leverage innovative, proprietary technology, artificial intelligence, and automotive expertise to optimize claims processes, reduce costs, and combat fraud in the auto insurance industry. Our commitment to innovation and customer-centric solutions has made us a valuable partner for insurance companies looking to improve efficiency and deliver enhanced customer service.

Role Description

This is a full-time role located in our Dallas TX (Southlake) office for a Product Development Manager at ControlExpert. The Product Development Manager will be responsible for overseeing the day-to-day tasks associated with product development, including market research, (R&D), and product management. They will play a key role in driving the success of our products and ensuring that they meet the needs of our customers.

Responsibilities:

- Lead the end-to-end product lifecycle, from ideation to launch, for multiple AI powered auto insurance products
- Conduct market research and analysis to identify customer needs and market trends
- Define product roadmap and prioritize features based on business goals and customer feedback
- Collaborate with engineering, design, and QA teams to develop detailed product requirements and specifications
- Work closely with stakeholders to gather requirements, provide updates, and ensure alignment on product vision
- Conduct user testing and gather feedback to iterate on product features and improve user experience
- Define and track key performance metrics to measure the success of product initiatives
- Stay up-to-date with industry trends and best practices in software development, product management, and user experience

• Continuously manage and improve our global product catalog of our digital portfolio.
• Communicate and coordinate effectively with stakeholders to define requirements and manage expectations for greater efficiency in product development and customer satisfaction.
• Continuously review and improve requirements management processes.
• Evaluate and specify product inquiries based on business cases, strategy, and company vision.
• Leading product teams as a link between project management, operations, IT, and research & development
• Professional communication of product results with internal top management as well as external customers
• Expand ControlExpert's U.S. operations by monitoring technological market trends and evaluating their applicability to global markets.
• Management and implementation of national, international, and strategic products in close cooperation with top management