ServiceNow CMDB Consultant

Overview

Remote
Depends on Experience
Contract - Independent
Contract - 6 Month(s)

Skills

ServiceNow
CMDB
French

Job Details

Our Client seeks a ServiceNow CMDB Consultant to fulfill a 6-month contract position in a hybrid work setting, French speaking is a must have for this role. This pivotal role is designed for an experienced professional who will contribute to the optimization of Configuration Management Database (CMDB) processes within the construction industry. The ideal candidate will leverage their expertise in ServiceNow to enhance data accuracy, streamline workflows, and ensure effective asset management.

The ServiceNow CMDB Consultant will work closely with cross-functional teams to implement best practices and maintain the integrity of CMDB data. This role requires a proactive approach to problem-solving and a deep understanding of ITIL principles as they apply to configuration management.

  • Design and implement effective CMDB solutions tailored to the unique needs of the construction industry.

  • Conduct data analysis to identify gaps and opportunities for improving data quality and accuracy.

  • Collaborate with stakeholders to define and document configuration item (CI) relationships and dependencies.

  • Develop and execute maintenance plans to ensure CMDB remains up to date and aligned with operational changes.

  • Provide training and support to team members on CMDB best practices and ServiceNow functionalities.

  • Monitor and report on CMDB performance metrics to ensure compliance with industry standards.

  • Act as a liaison between IT and construction teams to facilitate smooth integration of CMDB processes.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.