Site Reliability Engineer

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients, and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking an experienced Site Reliability Engineer (SRE) to join our dynamic team. In this role, you will be pivotal in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with both development and infrastructure teams to design and implement solutions that enhance system reliability and operational efficiency.

A critical component of this role involves Splunk administration , which will serve as a cornerstone of our observability strategy. You will be responsible for architecting, maintaining, and optimizing our Splunk environment to ensure comprehensive visibility across infrastructure, applications, and services.

The Site Reliability Engineer will:

1. Design, implement, and maintain scalable and reliable infrastructure.
2. Monitor system performance and troubleshoot issues to ensure high availability and resiliency.
3. Implement and manage monitoring, logging, and alerting systems, with Splunk and other observability tools.
4. Participate in on-call rotations to provide 24/7 support for critical systems.
5. Continuously improve system performance, reliability, and scalability through proactive measures.
6. Support the administration of Splunk, including:

• Designing and maintaining index configurations, data retention policies, and ingestion pipelines.
• Onboarding new data sources and ensuring data normalization and enrichment using props, transforms, and field extractions.
• Building and optimizing dashboards, reports, and alerts to support proactive monitoring, incident response, and capacity planning.
• Integrating Splunk with other observability tools and platforms (e.g., cloud-native logging, APM, SIEM).
• Ensuring Splunk performance and scalability through capacity planning, clustering, and forwarder management.

Requirements:

• 3+ years of hands-on experience administering Splunk in a large-scale cloud/enterprise environment.
• 6+ years of experience in Infrastructure as Code tools, Site Reliability Engineering/DevOps, and Technology Operations.
• Proficient in UNIX administration.
• Strong knowledge of cloud platforms (AWS, Azure, Google Cloud Platform) and containerization technologies (Docker, Kubernetes).
• Proficiency in scripting and automation using languages such as Python, Bash, or Go.
• Strong communication and collaboration skills.
• Excellent interpersonal, customer service, and communication skills, both written and verbal.
• Excellent analytical, problem-solving, and judgment skills.
• Certification in relevant technologies (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator,Splunk Certified Admin or Architect) highly preferred.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. A combination of education and experience may meet requirements.

Location:

This position will be located at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Pay Range: $140,000 - $175,000 (Based upon relatable skills/experience)

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, 20 days of Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products
• Employees may, at the company's discretion, be eligible to receive a cash bonus award and long-term incentives such as equity awards

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.