Senior Engineering Technician

Position: Senior Engineering Technician

Duration: Contract (12 months)

Location: Santa Clara, CA (100% onsite + travel to data centers in Santa Clara and Sunnyvale).

Job Description:

Looking for a motivated Engineering Technician for Client's on-premise, private cloud infrastructure! In this role, you will be faced with the challenge of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release. The environment is huge, the scale massive, and the ask enormous!

What You'll Do:

• Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to design, develop, debug, and release next-generation products.
• Manage and maintain a high-performing Compute Farm of builders, packagers, testers, and core infrastructure.
• Ensure availability targets are consistently met and lead system recovery efforts.
• Deploy and qualify systems while supporting exciting new technology bring-ups.
• Oversee inventory and lifecycle management for Client's assets across data centers and labs.
• Gather critical metrics and create Standard Operating Procedures (SOPs) documentation.
• Maintain a world-class, safe, and well-organized environment in our data centers and labs.
• Troubleshoot Linux/Windows, hardware, and infrastructure issues alongside engineers and platform operations teams.
• Plan, deploy, and maintain on-premises private cloud infrastructure, collaborating with datacenter and network engineering teams.
• Implement efficiency improvements to maximize availability, throughput, and test accuracy while meeting SLAs and KPIs.
• Represent the team in meetings with internal stakeholders and contribute to global operations.

What We Need to See:

• Associate's or Bachelor's Degree in Engineering/Technical Major (or equivalent experience).
• 5+ years of experience in data centers or large engineering labs.
• Familiarity with SCMs like GIT/Perforce.
• Proficiency in DCIM (Nautobot, etc.) and scripting (shell, Python, Ansible).
• Working knowledge of protocols/services like TCP/IP, DNS, NFS, SSL, etc.
• Experience with Windows, Linux, and Mac operating systems.
• Hands-on experience with PCBs, GPUs, and system deployments.
• Exceptional communication skills, both written and verbal.
• Ability to explain technical concepts to non-technical audiences.
• Strong problem-solving skills and a collaborative spirit.

What Makes You Stand Out:

• Experience managing HPC clusters using tools like BCM and Slurm.
• Hands-on knowledge of OpenStack.
• Relevant certifications such as CCNA or equivalent.
• Strong background in Windows and Linux administration, with an understanding of dense datacenter design, including compute, storage, and networking.
• Experience with hypervisors and VM applications.
• Knowledge of DC infrastructure with an emphasis on liquid cooling.
• A track record of technical curiosity and innovation.
• Mechanically inclined and comfortable with tools and physical tasks.
• Energetic, enthusiastic, and the understanding of what it takes to get the team to the finish line.
• Willing to go the extra mile to get the job done!
• This is an onsite contract position and will require local travel to DCs within Santa Clara.

Qualifications/Key Responsibilities:

• 5+ years of experience working in a data center/lab environment
• Associate's or Bachelor's Degree in Engineering/Technical Major (manager prefers bachelor's degree)
• Scripting/automation expertise
• Team focuses on early product development
• Strong coordination skills in the R&D space
• Experience managing HPC clusters (Slurm++)
• 2-3+ years of script building (Linux based)
• Working experience with process development and driving tasks to completion
• Scrum, Agile

Software:

• Linux, Python
• Jenkins ++
• Scripting (Bash, Ansible)
• DCIM Tools (Nautobot)