Overview
Remote
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Full Time
Skills
Documentation
Management
Service Level
ROOT
Reporting
DoD
Security Clearance
Network Design
Routers
Firewall
F5
Network
TCP/IP
Routing
Subnetwork
Communication
Network Protocols
Routing Protocols
OSPF
Border Gateway Protocol
Access Control
Data Link Layer
Switches
Spanning Tree Protocol
Packet Analysis
GSEC
Security+
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Palo Alto
SAP BASIS
Law
IT Service Management
Innovation
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Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2076971
Job Description:
You Will:
You Have:
Required Certifications:
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
You Will:
- Triaging issues and resolving and/or escalating to the appropriate network teams for remediation.
- Engage with internal and external customers to provide status updates on network issues.
- Troubleshooting issues with a variety of different network devices and protocols.
- Working in a team setting and making recommendations related to troubleshooting, device configuration, and documentation.
- Document projects, support actions, and other administrative artifacts to serve as reference material for related support activities and management staff.
- Ensuring incidents and service requests adhere to established service level agreements.
- Evaluate circumstances, identify root causes, and develop a plan for resolution.
- Resolve issues in a timely manner dealing with a variety of different network devices and protocols following applicable reporting formats.
- Support shifts to cover a 24x7 operational environment when required.
You Have:
- U.S. Citizenship.
- A minimum of a Department of Defense (DoD) Secret level Security Clearance.
- 6+ years relevant experience in supporting a large network infrastructure.
- An understanding of complex networks and be able to utilize the latest practices and principles to resolve issues.
- A strong working knowledge with Cisco Routers/Switches, Palo Alto Firewalls, and F5 Network devices.
- A solid understanding of TCP/IP regarding routing and subnetting.
- The ability to work in a dynamic, high paced, team environment.
- Strong oral and written communication skills.
- Experience with the following Network protocols and services:
- Routing Protocols (OSPF, BGP)
- Access Control Lists
- Layer 2 Switching
- Spanning Tree
- Packet Analysis
Required Certifications:
- A baseline Security Certification: (CySA+, GICSP, GSEC, Security+ CE, or SCCP).
- Operating Environment Certification: Cisco (CCNA or CCNP) or Palo Alto certification.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.