Social Media UX Researcher (Ads/Search)

Duration: 6 months contract

Job Description:

• As a UX Researcher, you will conduct independent research, analyze real user behavior and work with Designers, Product Managers and Engineers to improve product for business users. Your research will be a key driver in making projects successful, and you are encouraged to find new opportunities for improving product UX.

Responsibilities:

• Partner with designers, the SNL UXR lead, and PM / Eng functions to identify and plan needed research.
• Plan, observe, and moderate generative and evaluative research -- usability testing sessions, concept validation, in-depth interviews, diary studies -- at a regular cadence.
• Own study analysis and synthesis, including generating insights and recommendations in reports and communicate research insights to stakeholders and team members through topline and in-detail reports and presentations.

Experience:

• 4 years of experience in an applied research setting, or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Strong experience in conducting iterative generative / evaluative work & turning things around quickly and presenting insights to XFN product team/stakeholders.
• Past record working with XFN partners including UXD, PM, and Engineering.
• Strong communication and project management skills; this UXR will be working with both in-house and potentially 3rd vendor agencies to conduct research.
• Comfortable collaborating with others in a fast-paced research environment.
• Experience doing research on a variety of form factors (tablet, desktop, tablet, mobile) within India, US, and UK markets
• Experience designing, executing, and analyzing off-platform surveys (e.g. Qualtrics)
• Experience with other common research tools, e.g. User Testing, dScout, Figma
• Experience conducting a11y/equity focused research
• Open to feedback & agile, with strong growth mindset and grit
• 2 years of experience working with senior leadership (e.g., Director level and above).
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Experience in a variety of product spaces, applied research and/or academic settings.
• Proficiency in communicating user research findings with cross-functional partners to drive impact

Skills:

• Applied Research
• UX Research
• Research methodologies
• Social media

Education:

• Bachelor s degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.