Exchange Operations Analyst

  • Charlotte, NC
  • Posted 1 day ago | Updated 4 hours ago

Overview

On Site
USD 65.00 - 70.00 per hour
Full Time

Skills

Sustainability
SLA
Documentation
Servers
Data Centers
Clustering
Microsoft SCOM
ROOT
Skype
WebEx
Communication
Microsoft Exchange
Microsoft Office
Supervision
Information Technology
Information Security
Analytical Skill
Problem Solving
Conflict Resolution
Windows PowerShell
Scripting
BMC Remedy
Splunk
Trend Micro
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express

Job Details

Job#: 2082779

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking an Exchange Operations Analyst on behalf of one of our largest financial industry clients. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. We cannot support C2C hiring.

Location: Charlotte, NC

Duration: 12 months+

Pay Rate Range: $65-$70/hr.

Job Description:

You are passionate about working for one of the largest Infrastructure with Exchange in the world.

Exchange Operations is looking for a team-oriented person who can work without direction and is self-motivated. The candidate must have experience with DAG configurations with Exchange 2016 or higher in a large environment. Exchange Operations is responsible for keeping Exchange Sustainability at 99.9% SLA. We are seeking a team member who's able to assist with reviewing documentation, Remedy ticketing, implementing change controls, and at time interfacing with clients.

Required Skills
  • 5 to 10 years' experience with Exchange 2016 or higher servers.
  • Must have experience with Multi-Node DAG's across multiple data centers and Clustering in a large Exchange environment.
  • Ability to maintain Exchange Operationally, with monitoring utilizing SCOM and On-Call availability and flexibility.
  • Ability to troubleshoot to Root Cause Exchange mail flow issues for multiple client environment.
  • Ability to take ownership of an initiative/issue through completion.
  • Ability to work in a collaborative environment via Skype, WebEx, or Teams.
  • Excellent verbal and written communication skills.
  • Ability to communicate effectively with LOB's, Clients and Tech-savvy stakeholders.
  • Experience desired with Exchange Online / Microsoft 365.
  • Ability to work with minimal supervision and provide daily productive results.

Desired Skills
  • Bachelors degree in information technology, information security or related field, or experience to commensurate.
  • Strong analytical skills/problem solving/conceptual thinking.
  • Ability to work with technical and non-technical business owners.
  • Assist with internal efficiencies projects and development.
  • PowerShell Scripting
  • Additional skills with AppViewX, BMC Remedy, Splunk, and Trend Micro

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems