Senior Scrum Master

  • Charlotte, NC
  • Posted 1 day ago | Updated 1 day ago

Overview

On Site
Depends on Experience
Contract - W2
No Travel Required

Skills

Customer Relationship Management (CRM)
Regulatory Compliance
Scrum

Job Details

  • In this role, you will:

    • Facilitate the scrum and Kanban agile processes with cross functional impact that involve moderately complex projects, non-projects, or maintenance work
    • Guide the agile delivery teams to follow Scrum and Kanban practices to actively promote prioritization, team readiness, and commitment for each Sprint
    • Optimize agile team velocity, churn, predictability as applicable to identify improvement opportunities to achieve higher levels of team performance
    • Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, compliance, security, and development requirements are met
    • Partner with discipline managers about governance policies and adherence to corporate standards
    • Facilitate the Agile ceremonies for the teams
    • Collaborate with product owners, product managers, delivery partners and applicable extended stakeholders to communicate delivery of work product from the team and escalate key risks, impediments and issues impeding scrum team effectiveness
    • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
    • Interact with internal customers
    • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

    Required Qualifications:

    • 4+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
    • 4+ years of software development experience
    • 4+ years of SDLC (System Development Life Cycle) experience
    • 4+ years of client relationship management experience
    • 4+ years of Agile experience
    • 4+ years of JIRA experience
    • 4 + years of Confluence WikiD experience
    • 4+ years of experience leading technical development teams
    • Risk Management Experience

    Desired Qualifications:

    • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
    • Proficient in AI tools to support Scrum/Kanban Agile delivery (e.g. Google AI, Notebook LM, Tachyon)
    • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to articulate complex concepts in a clear manner
    • Strong analytical skills with high attention to detail and accuracy
    • Outstanding problem solving skills
    • Strong organizational, multi-tasking, and prioritizing skills
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