Epic Manager, Application Support

RESPONSIBILITIES:
Kforce has a client that is seeking an Epic Manager, Application Support in Rockledge, FL.

Summary:
The Epic Manager, Application Support provides day-to-day management to a staff of analysts responsible for providing high quality system services to the IDN, ensuring a maximum return on information technology investments and superior customer service to our patients, members, associates, and medical staff.

Primary Accountabilities:
* Responsible for day-to-day operations and tracking of all work assigned across team members that they manage
* Lead client facing discussions to understand business direction and produce proactive plan to produce results in a highly dynamic and formative environment
* Proactively works with other IT leaders to ensure projects, issues and ideas are addressed effectively and to continue to provide a positive working environment across the department
* Provide performance coaching to assigned associates by defining responsibilities and expectations, setting individual goals and objectives, giving performance feedback, recognizing contributions, and encouraging training and development
* Supports Epic and IT executive leadership by providing timely proactive updates and by attending meetings with stakeholders and vendors
* Works with their team and other departments in identifying the nature and impact of problems/issues as well as providing timely communication for any escalated problems or issues that will impact the IDN
* Identifies opportunities for budgetary and application improvement that would enhance the needs of the customers and provide a positive impact to those we serve
* Is responsible for planning capital and operational budgets, monitor and track budget throughout the year, adjust expenditures as necessary, and work within approved annual budget

REQUIREMENTS:
* Bachelor's degree in Health Information Systems, Business Administration, or Computer Information
* Five years of working with all aspects of the System Development Life Cycle (SDLC)
* Three years of leadership experience
* Advanced level of understanding and application of general systems concepts and their integration with IT problem-solving skills
* Effective communication skills to include demonstrated ability to present to various levels of audience
* Effective teaming, organizational and support management skill
* Ability to problem-solve
* Exhibit ability and willingness to learn and apply new skills, keep abreast of current technology developments, work with minimal supervision, understand how team responsibilities relate to other areas and to use team resources effectively

Preferred:
* Advanced knowledge of healthcare processes to include state, federal and regulatory requirements
* Five years of leadership experience

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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