Broadcom Monitoring Specialist

Broadcom Monitoring Specialist
7 Months Fairfield, CA 94533 (100% REMOTE)

*OPEN TO LOCAL AND NON-LOCAL*

The Team & Role:

• The IT Operations Tools team is responsible for the implementation and support for client s monitoring tools for network, systems and applications.
• Primary users of these tools are Client s ENOC, various operations teams, and emergency command centers (ITCC, PSPS, WSOC).
• Client is implementing a new monitoring framework to support Network, Systems, and AIOps/ML known as the Enterprise Network Management System (ENMS). The ENMS is a multi-year program to network and infrastructure monitoring. The scope of the effort will support monitoring for 20K+ devices across network, telecom, common facilities, and infrastructure, and introduce new capabilities around AIOps and Automation. This position will report to the Manager of the IT Operations Tools team.
• The successful candidate must have a strong understanding of network monitoring and event management technologies associated with large scale enterprise environments. They should have a wide variety of knowledge related to managing network equipment across a range of vendors using enterprise class monitoring tools.

Responsibilities

• The successful candidate will be responsible for the following. The list is not all inclusive and additional tasks may be assigned to the candidate.
• Installation and Configuration of network monitoring tools.
• Administration Monitor the general health of the system.
• Meet with network system owners for new monitoring requirements.
• Provision monitoring for network devices (e.g. routers, switches, firewalls, load balancers, WaaS)
• Configure tool integration with Remedy.
• Provide client support and training.
• Project Issue Support provide troubleshooting and support for system Monitoring tools. Log support tickets with vendor, install patches and hotfixes.
• Vulnerability Management Review and install new patches on servers.
• Transition Project / Build over to the Operations Team

Required Skills / Experience

• Proficient in Installation and Configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA.
• Proficient in supporting of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA for network system monitoring including routers, switches, firewalls, load balancers, wireless.
• Proficient in Integrating of Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) with other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions.
• Proficient in Integrating of Broadcom (CA) NetOps solutions with third party: Remedy Service Desk
• Proficient in Planning for installation Hardware, Software, Sizing, etc.
• Familiarity with Remedy creating, working incident, change and work order tickets.
• Certificate Management.
• Familiarity with supporting monitoring tools for network solutions including routers, switches, firewalls, load balancers, wireless.
• Familiarity with networking protocols (e.g. SNMP, MPLS).
• Work closely with network teams (Windows, UNIX, Network, Application etc.) & Broadcom (CA) Support.
• BA/BS in Computer Science, IT Networking, Security, or other related technical degree.

Desired Skills / Experience

• 10+ years experience in directly supporting Network Fault Management tools in large enterprises.
• 10+ years experience in directly support Network Performance Management tools in large enterprises.
• 5 years experience directly supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM).
• Creating and maintaining integration between Broadcom (CA) AIOps solutions: e.g. DX NetOps to Operational Intelligence Dashboard.
• Managing product licenses.
• Proficient in reviewing and installation of new patches for the applications.
• Knowledge of Python, PERL, Groovy or other programming languages common to monitoring tools.

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting .

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $65.00/hr.